Abdel Mahmoud | Page 3

As always, they have done an awesome job on my car, and the overall visit was great. I should go a bit earlier so I could have a chance at a bagel... but is all good. Ernesto and Faris arwbgreat as usual. the overall visit was great. I should go a bit earlier so I could have a chance at a bagel... but is all good. Ernesto and Faris arwbgreat as usual. Smiling faces and friendly attitude. Go there and tell them Nihad sent you. More

Helpful 0

Report | Print

Poor salesmanship, very rude. It seems the professional art of being hospitable and welcoming has died. I felt like it was my privilege to be in his presence when I went there but was a waste of his time. art of being hospitable and welcoming has died. I felt like it was my privilege to be in his presence when I went there but was a waste of his time. Next time I'll do everything 100% online. More

Helpful 0

Report | Print

Robert I. Such a great guy! Very helpful and friendly. I have yet to have any problems. Car runs great. I’m very happy. Thank you have yet to have any problems. Car runs great. I’m very happy. Thank you More

Helpful 0

Report | Print

Nothing was ready. I was told it would take 10 mins. 1 Nothing was ready. I was told it would take 10 mins. 1 1/2 hour later finished paperwork and car was not ready. Time wasted Nothing was ready. I was told it would take 10 mins. 1 1/2 hour later finished paperwork and car was not ready. Time wasted More

Helpful 0

Report | Print

Joel was great, he helped me make the best selection on my purchase, I am highly satisfied, donnie the in financing was awesome also he helped me save money which is always good ... I would definitely rec my purchase, I am highly satisfied, donnie the in financing was awesome also he helped me save money which is always good ... I would definitely recommend this location to my friend, everyone here is friendly and made sure I was being token care of.. 5 Stars!!! More

Helpful 0

Report | Print

Painless service from beginning to end. Eat a banana and a bagel while you wait for your car to be ready... drink some coffee too. a bagel while you wait for your car to be ready... drink some coffee too. More

Helpful 0

Report | Print

Service was great the sales rep knew his information . it was well explained and i love my suv. Keep up tje good work guys. Thanks was well explained and i love my suv. Keep up tje good work guys. Thanks More

Helpful 0

Report | Print

Top notch service. I would definitely go back in future. Abdel was exceptional. Took his time to explain everything I needed to know. Five stars all round. Abdel was exceptional. Took his time to explain everything I needed to know. Five stars all round. More

Helpful 0

Report | Print

I didn't have the Services done because sales general sales manager did not want to honor what he offered when the car was purchase which wad Free Oil Change for as Long as I own the car. sales manager did not want to honor what he offered when the car was purchase which wad Free Oil Change for as Long as I own the car. More

Helpful 0

Report | Print

They can’t do math and are SLOW at responding I found the dealership while searching for a specific vehicle on-line. They had the vehicle I was seeking in their inventory and the advertised price I found the dealership while searching for a specific vehicle on-line. They had the vehicle I was seeking in their inventory and the advertised price was reasonable. I contacted the number on their site and it went directly to a salesman’s cell phone. First, he wasn’t expecting any customer calls on his phone. Second, I couldn’t hardly understand him due to a very thick accent. I asked about the car and gave him my number and he said he would call in an hour. Two hours later, no call so I found a different number and tried again. This time the salesman, Abdel, said he was with another customer would call back in 30 minutes. Two more hours and no call. Finally I call a third time and get Lydia. Very helpful, quick response. She gave me a single price with no line items listed. Then she sent me to Ryan. YIKES! All I was asking for was an out the door price for the vehicle. Since I am out of state I needed to understand the taxes. Ryan said he would get right on it. Day ended, no price list. But Ryan did tell me that I had to pay Florida taxes for the vehicle and then get a refund in my home state. No, you don’t. I have purchased 3 vehicles from out of state dealers. All have done the same thing. Calculate the sales tax in your state along with tag and title fees and that is what you pay. If you are local, maybe they are good to work with. But if you are out of state and they have to do math, you are out of luck. I am not flying 1,000 miles to get a car from a dealership that is too lazy to even do their homework and take care of customers. I’d avoid them. More

Helpful 1

Report | Print