Abdul Kebe | Page 14

Reliable Nissan responded

Thank you for taking the time to share your recent experience at Reliable Nissan. We sincerely apologize for the frustration caused by the lack of communication regarding your CVT filter and the missing locking lug nut from a previous service. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com to discuss your specific experience further. We appreciate your feedback and hope to demonstrate the high level of service you deserve on your next visit.

Reliable Nissan responded

Thank you for your continued trust in us! We're so glad to hear you've had a positive experience both times you've purchased with us. Abdul is truly a great asset to our team, and we're happy he could assist you in making your experience a great one. We look forward to helping you again in the future!

Reliable Nissan responded

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations—that’s never the impression we want to leave. At Reliable Nissan, we take concerns like yours seriously and would appreciate the opportunity to learn more about what happened and how we can make things right. Please reach out to us directly at 505-340-5884 so we can address your concerns personally.

Reliable Nissan responded

Thanks for the kind words about your experience at Reliable Nissan! We're happy to hear you found our staff to be friendly and professional, and that you appreciated the complimentary first oil change. We strive to provide excellent service, and your feedback lets us know we're on the right track.

Reliable Nissan responded

Thank you for taking the time to share your positive experience at Reliable Nissan! It sounds like you worked with an outstanding salesperson who truly impressed you. We appreciate you acknowledging their follow-through on promises and their attentiveness to your questions. At Reliable Nissan, we value building trust with our customers, and it seems this salesperson did just that!

Reliable Nissan responded

Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that you weren't pressured into any unnecessary purchases and had a great overall experience. Congratulations on finding the perfect vehicle for you! We know you'll enjoy it. Please don't hesitate to reach out to our service department for any routine maintenance or parts needs you may have in the future. We look forward to seeing you again soon!

Reliable Nissan responded

Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that our service team was "right on it" and got your car serviced quickly and efficiently. We appreciate you mentioning that you were able to walk away with a car – that sounds like a great outcome!

Reliable Nissan responded

Thank you for taking the time to share your experience at Reliable Nissan. We appreciate you acknowledging that the service department was ultimately able to fix your vehicle. If you have any questions or concerns, please reach out to us!

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing excellent customer service and a friendly atmosphere is always our goal, and we're glad it showed. We hope to serve you again soon!

Reliable Nissan responded

Thank you for your wonderful review! We’re thrilled to hear that Abdul made such a positive impression. We’ll be sure to pass along your kind words to him. We appreciate your business and wish you all the best!