Abe Sounalah | Page 5

I already knew I wanted a Nissan Xterra, it's the perfect SUV for me. Abe was great to work with, very friendly. I'm very busy at this time of year and I was never kept waiting from sale to delivery. perfect SUV for me. Abe was great to work with, very friendly. I'm very busy at this time of year and I was never kept waiting from sale to delivery. I needed to move some money around for my payment but Carl handled the details with no problem. In my business we stress being professional AND having respect for for our customers, I found both with Abe and Carl. Thanks! More

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Very much respect 4 salesman Abed Sovnalah, no pressure, very knowledgable about product. He did right by me. He remembered from my first lease what color I wanted (always white) and what options I perferre very knowledgable about product. He did right by me. He remembered from my first lease what color I wanted (always white) and what options I perferred and worked this into a reasonable lease payment. This is my second lease @ this dealership. Will release again. Hope Abe will still be there when I do. More

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Our experience at Kelly Nissan was great from start to finish. As our salesman, Abe was immediately friendly, very well informed and seemed genuinely interested in making sure we ended up with the vehicle finish. As our salesman, Abe was immediately friendly, very well informed and seemed genuinely interested in making sure we ended up with the vehicle we wanted. Even while we waited to speak with the Sales Manager, Abe stayed with us providing answers to our questions and pointing out facts about the vehicle in which we were interested. Once a price was negotiated, the remainder of the process was pretty quick and went smoothly. Like Abe...we found Ray to be personable, professional and informative. Having recently purchased another new car from a different dealer, we were able to compare experiences. Our experience with Kelly proved that they were keen on providing good customer service, were honest, and they didn't apply tactics sometimes associated with car dealers. Since our purchase, we have recommended Abe and Kelly to friends and family! Thanks! More

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Abed was outstanding. I dread the car buying process to the point where I just go in and give my number of where I want to be. If you can meet it, great. If not, no problem, I gotta go. Sitting down and the point where I just go in and give my number of where I want to be. If you can meet it, great. If not, no problem, I gotta go. Sitting down and going through the process of exchanging numbers is loathsome and I cant do it anymore. When I met Abe, I gave him my number, he was honest and said he couldn't do it, and I left. It was the best experience I had had to date buying a car. No joke. I was so appreciative of Abe's straight honesty, I sat in my car for a minute wondering if I should go back in and thank him, which would have been ridiculous. We then went to another dealer where they wasted no time wasting my time. (understand my wife was pregnant and due any minute) Pissed, I told my wife we're going to wait until after the baby was born. The next day, no baby, but Abe called and said he had what we were looking for and at the number we wanted. I grilled him to make sure I wasn't going there only to play 'let me talk with my manager', and Abe assured me everything was legit. It was. He had what we wanted, made my wife and boy feel very comfortable during the transfer process, and we drove out with our vehicle that night. Abe was incredible, a true professional. We can't thank Abe and Kelly Nissan enough for making this process painless and easy. We love our truck. I hate car dealerships. That being said, go see Abe. He'll change your mind about car sales professionals. More

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When we first came in Abe had told us that the online salesperson we had been speaking to on the phone, Brian, was not there, but that he could help us...From the initial get go he was actually rude, wou salesperson we had been speaking to on the phone, Brian, was not there, but that he could help us...From the initial get go he was actually rude, would not speak to Katie and was very dismissing of her questions. We went on a test drive and although we were telling him which vehicle we were interested in (a new 2012 Pathfinder, silver edition on special that we eventually bought) he would not stop showing us two used vehicles even though we repeatedly told him that we were not interested, He wouldn't take out the new 2012 silver edition Pathfinder that we wanted to drive and so we left....we shopped around to Kia and Chevrolet and decided that we wanted to go back to Nissan we really liked the 2012 pathfinder.....so Katie spoke to someone there who put us in touch with Corey Ragusa who was great from the get go, concerned and willing, he was a great redemption for your dealership....we finally got to drive that silver edition! We love it and are very happy with our purchase....I did call back the day after we bought the vehicle and spoke to Corey because the interior front lights were not coming on automatically with the doors, even though the switch was in the right position, and he was very helpful letting me know how to rectify the situation. Overall we were very satisfied with Kelly Nissan and we are very glad we came back and gave you a second chance.....Thank you so much! More

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I bought a new Altima 2 years ago. Abe was my salesman, when I returned to purchase my beautiful pre-owned Murano, Abe was my salesman again. He was very kind, informative and paitent. Then General Manag when I returned to purchase my beautiful pre-owned Murano, Abe was my salesman again. He was very kind, informative and paitent. Then General Manager was also very helpful. I LOVE my Murano, and my experience at Kelly. More

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The team my fiance and I worked with were very helpful and knowledgeable. we told them what we were looking for and the price range we wanted, they made it work. Abe has called to check on us and our enjo and knowledgeable. we told them what we were looking for and the price range we wanted, they made it work. Abe has called to check on us and our enjoyment of the car. We felt like we got great individual attention and the team was working for us. More

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Abe was very helpful and went above and beyond to get me the deal I was looking for. I currently leased a 2009 Nissan Maxima and was looking to trade in early, I knew exactly what I was looking for and the the deal I was looking for. I currently leased a 2009 Nissan Maxima and was looking to trade in early, I knew exactly what I was looking for and the price range I wanted to pay. Abe after a few negotiations was able to find me the perfect deal with the perfect car. I recommend this dealership as well as Abe as a sales person, they are fantastic! More

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I had asked to come there at around 7:40 pm twenty minutes before closing time. "They" said it was okay. With a long day work schedule and busy life, it's hard to come and spend hours there minutes before closing time. "They" said it was okay. With a long day work schedule and busy life, it's hard to come and spend hours there or even have the opportunity to come in early when work shift is from 9 am to 7 pm. Well anyhow, the sales rep over the phone, "Bryan Fraser" said to come on in and they'll give me the best price for leasing a 2012 Nissan Altima 2.5 S. I had wanted a thorough breakdown of the figures for leasing over email, but they insisted to come in when I got the opportunity. So I did expecting that they will explain to me in further details of the figures in leasing. When I got there, I got the sales rep Abe. He was very nice to begin with but pushy at the same time as well since it was closing time. I came there with the impression that I wasn't going to feel pressured in signing the lease but I did. Abe wanted me to make a deposit of at least $200 to secure the vehicle before I even got a chance to have him explain to me how the process worked. In all actuality, I wanted to come in there looking over the figures in the lease agreement, bring it home and understand where the values came from. The financial manager and Abe kept insisting that I have got the best deal in town, and it probably was only I felt so pressured into signing the lease that night. I strongly feel that they wanted to close the deal Asap since I was keeping them overtime without any bonus. All I ever wanted was to possibly take a copy of the lease agreement home so that I could review. More

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