Abood Katib | Page 21

We were considering switching to a Volvo for our new car and ended up having a top notch experience at Smythe. After Sabrina spent time explaining the benefits of Volvo and helping us find the right car, sh and ended up having a top notch experience at Smythe. After Sabrina spent time explaining the benefits of Volvo and helping us find the right car, she and the whole team did a great job helping us navigate the purchase. They gave us a thorough tutorial so we could drive away fully set up, familiar & comfortable with our new car. Well done. More

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This is the second car that I am buying at this dealer and the main reason I returned is due to Alone Katende (the Sales rep) that helped me with the process. and the main reason I returned is due to Alone Katende (the Sales rep) that helped me with the process. More

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This is our families second vehicle purchased at Smythe and we couldn’t be happier. They have a huge inventory on CPO and new vehicles and make the process easy. Steven Riecker assisted us in both purchase and we couldn’t be happier. They have a huge inventory on CPO and new vehicles and make the process easy. Steven Riecker assisted us in both purchases and was patient in showing us multiple vehicles, options and walking us through the process. Would recommend Smythe, Steven Riecker, David and Abood to anyone. More

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Great experience all around. David Mensah especially helpful when I needed help after purchase with hidden car seat latches. David Mensah especially helpful when I needed help after purchase with hidden car seat latches. More

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Very pleasant car buying experience with all the guys from Smythe Volvo. Excellent service fro start to finish. from Smythe Volvo. Excellent service fro start to finish. More

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Sabrina came in on her day off! That says it all. David was extremely helpful, patient and good humored. That says it all. David was extremely helpful, patient and good humored. More

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From the moment I entered the dealership a couple weeks ago through the point of sale, the staff treated me as their most valued customer. Jose Del Valle (sales associate assigned to me) was professional, ago through the point of sale, the staff treated me as their most valued customer. Jose Del Valle (sales associate assigned to me) was professional, knowledgeable, and extremely helpful, including making the time to meet me at my office for a test drive. Neil Amaral, (used car manager), personally engaged with me to finalize terms and make things right and ensured Smythe won my business. Abood Katib (financing manager) made it his business to speak to Neil to work out good pricing for me on warranties and the car itself, even though this was partially outside of his job. David Mensah did a great job of walking me through the vehicle step by step and was extremely knowledgeable and courteous. Henry Zhu was covering for Abood when I came to pick up the car and pay for it...he also helped enhance the warranty to an even better one and provided outstanding service and efficiency. A+ all around. I've purchased 2 cars (non volvos) from dealerships unrelated to Smythe in the past. Horror story having to save my wife from a bad situation at one....this experience was nothing like it and was first class treatment all the way. I will gladly come back for service and cars in the future and will gladly refer friends and relatives. Great job Smythe team! Sincerely, Eli Novey More

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David cleary explained all the features of the car. He was patient and respectful, stepping away when it was time to set up passwords. Biting a car is nerve wracking and exciting at the anectime and He was patient and respectful, stepping away when it was time to set up passwords. Biting a car is nerve wracking and exciting at the anectime and David really calmed our nerves and got us to focus with his gentle personality . More

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Wonderful service, fair pricing and extremely responsive, even during a holiday weekend!! Made it a great experience to buy a car! even during a holiday weekend!! Made it a great experience to buy a car! More

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Excellent customer service- everything was so easy. We are grateful for the hands-on detail. Thank you! We are grateful for the hands-on detail. Thank you! More

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