Acton Toyota Service Department | Page 11

Wonderful service department. I like that they always explain things to me, as I am not knowledgeable about cars. I also like their efficiency and pleasant attitude, and they have a clean and comfortabl explain things to me, as I am not knowledgeable about cars. I also like their efficiency and pleasant attitude, and they have a clean and comfortable waiting area. More

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Neil Swartz is always a pleasure to work with. 21 years and 5 vehicles later, Acton toyota is still my dealership and 5 vehicles later, Acton toyota is still my dealership More

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Have been dealing with Acton Toyota Sales & Service for over 10 years and have been impressed by their customer service until my last visit. I went in for an oil change and inspection sticker only to be c over 10 years and have been impressed by their customer service until my last visit. I went in for an oil change and inspection sticker only to be charged $50.00 for replacing a fog light bulb without being asked. The frustrating part is that I had checked that all lights worked prior to bringing it in. Is this how they are making up for lost sales due to low inventory? More

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It used to be quite a bit better I couldn’t stop raving about it but they had to cut back on so many nice things such as the best coffee and something nice to go with it . also they used to give you comple about it but they had to cut back on so many nice things such as the best coffee and something nice to go with it . also they used to give you complete free breakfast lunch if you had to wait not partially pay for it now which is kind of cheesy at this point in life especially when you’re purchasing a vehicle that cost as much as a house did years ago partially due to people taking advantage of their offerings which made you feel very comfortable when you were sitting around for 2 to 4 hours waiting for your vehicle which is sad but the people are still very nice! More

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My service rep "Eric" got problem resolved & went extra mile to check for warranty coverage. mile to check for warranty coverage. More

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Easy, friendly and quick. Their Customer Relations is Great. Have had no problems in the 15 years I have been going there. Great. Have had no problems in the 15 years I have been going there. More

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Service was greatEmployees are politeStaff works well Service was great Employees are polite Staff works well together Happy with service Thank you Service was great Employees are polite Staff works well together Happy with service Thank you More

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Excellent in every way. I’ve bought five cars there over the last thirty years and had them all serviced there. My experience has been uniformly excellent. Acton Toyota is by far the best dealership I’ve ev the last thirty years and had them all serviced there. My experience has been uniformly excellent. Acton Toyota is by far the best dealership I’ve ever known. More

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Excellent service job was done well and on time, very reasonable price . Intake process was expedient. reasonable price . Intake process was expedient. More

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Acton Toyota of Acton is the best dealer experience I’ve had in 45 years of driving. I keep returning for service even though my Prius is 9 years old. Efficient, friendly and competent! I do miss the cafe had in 45 years of driving. I keep returning for service even though my Prius is 9 years old. Efficient, friendly and competent! I do miss the cafeteria but blame that on COVID. More

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