Acton Toyota Service Department | Page 56
Acton Toyota of Littleton
221 Great Road
Littleton, MA 01460
The Service Department at Acton Toyota of Littleton is the perennial winner of Toyota's Service Excellence Award. This prestigious award is presented to an exclusive group of Toyota dealerships nationally that "excel in a series of categories focused on increasing customer satisfaction during their Toyota Service experience." Moreover, "dealerships who earn this award have trained Certified Service Managers as well as continuous technician training to ensure the highest quality work on customers' Toyota vehicles."
Read more575 Reviews
Write a Review575 Reviews of Acton Toyota Service Department
May 08, 2010
I bought my car at Acton Toyota of Littleton in 2003. Although Acton Toyota of Littleton is about 22 miles from my home, I continue to service my car there. The service department is the best. The comfo Although Acton Toyota of Littleton is about 22 miles from my home, I continue to service my car there. The service department is the best. The comfortable environment, friendly staff and great service make the experience worth the drive. I highly recommend this dealership and will continue to purchase my cars there. More
Other Employees Tagged: Various employees
May 06, 2010
Having been a customer of Acton Toyota for a number of years, I am pleased to say that, as he alway has, Neil Schwartz, is one of your best "representative. I've always contact Neil and use his service, w years, I am pleased to say that, as he alway has, Neil Schwartz, is one of your best "representative. I've always contact Neil and use his service, which are alway excellent WAG 5/6/10 Thanks. More
Other Employees Tagged: Asst.Serv.Mgr. Neil Schwartz
May 04, 2010
I purchased a 2008 Toyota Prius from Acton Toyota in 12/07. Today, I brought the car into the facility without an appointment to address the accelerator pedal recall and was in and out of the shop in a 12/07. Today, I brought the car into the facility without an appointment to address the accelerator pedal recall and was in and out of the shop in about an hour. I had been anticipating this being a hassle to take care of and was pleasantly surprised at how easy it was to get this fixed. From the moment I walked in the door, to the complimentary burger upstairs, to getting professional service the whole time, I was very impressed. Acton Toyota certainly has their act together and goes the extra mile to try to take care of their customers. More
Other Employees Tagged: Brian in Service
April 13, 2010
I continue to be impressed with the quality of service at Acton Toyota and with my Camry. I have purchased two Camrys at this dealership and have owned a Toyota since 2001. I have had all of my maintenance Acton Toyota and with my Camry. I have purchased two Camrys at this dealership and have owned a Toyota since 2001. I have had all of my maintenance done at this location and based on my experince, I remain a very satisified Toyota owner. More
Other Employees Tagged: Leo Gregoire
April 13, 2010
Neil Schartz was excellent in his customer service with me! He greeted me as I got out of my car, took me right in (calling me by name) and then served me in an efficient and friendly manner. I also enjo me! He greeted me as I got out of my car, took me right in (calling me by name) and then served me in an efficient and friendly manner. I also enjoyed (for the first time ever despite being a long time customer) the new Cafe. My lunch sandwich was excellent and there too all the staff were also VERY friendly and efficient. I was VERY impressed (more than I even usually am) Please pass on this to management, Thank you, Debbie L More
Other Employees Tagged: Neil Schartz
April 12, 2010
I bought my 2004 Toyota Highlander in December of 2004. It was a previously used by one of the dealership's salesmen. I have had nothing but good rapport with Bob Moran's dealership. He does everything It was a previously used by one of the dealership's salesmen. I have had nothing but good rapport with Bob Moran's dealership. He does everything possible to make those of us who wait for our cars extremely comfortable. From the TV to the WiFii room to the coffee and refreshments to full breakfasts and lunches. Every employee I have been in contact with has been pleasant and courteous, especially Leo. I may be looking for a later model Highlander this summer and Acton Toyota of Littleton will be my one and only shopping stop. More
Other Employees Tagged: Leo Gregoire
April 12, 2010
Customer reception is very good. Infrastructure and facilities provided to the customer during the waiting period are excellent. Service personnel are cordial and have pleasing manners. They are on top facilities provided to the customer during the waiting period are excellent. Service personnel are cordial and have pleasing manners. They are on top of my work the moment I arrived there. Though i went for just basic servicing which i could have done outside for a lesser price. I don't trust others as i trust Toyota dealer. That is the reason i bought a used car from Acton Toyota though i know i have spent more dollors compared to private owner/normal dealer and I like the Rewards points we get. More
Other Employees Tagged: Leo
April 06, 2010
I have used this dealership for more than 15 years and would never consider going anywhere else although there are 2 dealerships much closer to my house. This one has always been very reliable and, most would never consider going anywhere else although there are 2 dealerships much closer to my house. This one has always been very reliable and, most important, very honest with me. As an older female, I've had instances of being treated as someone who would not understand what was being described concerning services or repairs. That has never happened at Acton Toyota - there I am always considered an intelligent person who understands what the employee is telling me concerning my car. More
Other Employees Tagged: D. Sweeney
April 06, 2010
Excellent experience. Service advisor came to my car immediately upon my arrival. I waqs seated for less than a minue when a second service advisor called me over to his desk. Went over service paperw immediately upon my arrival. I waqs seated for less than a minue when a second service advisor called me over to his desk. Went over service paperwork. Received coupon for breakfast. Nice breakfast. Service advisor called me about an hour later informing me the car was all set. Service advisor waiting when I came downstairs to his desk. Went over paperwork. Car was already waiting for me outside. And to top it off, rewards points covered the cost of the basic maintenance. Can't get a much better experience than that! Thank you. More
Other Employees Tagged: Brian Harding
April 05, 2010
My service was done in less than 45 minutes, which was terrific. I enjoyed my complimentary breakfast (my co-workers think I'm nuts that I enjoy getting my car serviced), and the bottled water on the seat terrific. I enjoyed my complimentary breakfast (my co-workers think I'm nuts that I enjoy getting my car serviced), and the bottled water on the seat of my car was a very nice touch. Thank you! More
Other Employees Tagged: I forgot..#8..Fred? Michael? Sorry, he was terrific!