Adam Anderson | Page 25

Democratic Coffee- FREE Great car, Employees were the best. Adam was NOT pushy or high pressure, we told which car we wanted to look at and he took care of us. Great car, Employees were the best. Adam was NOT pushy or high pressure, we told which car we wanted to look at and he took care of us. More

by tanto7631 Verified Customer Verified Customer

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Good job with oil change, very bad with tires Oil change was just fine, quick and polite. No problem with that. The original tires on my Forrester Subaru are the worst tires I have every driven (I Oil change was just fine, quick and polite. No problem with that. The original tires on my Forrester Subaru are the worst tires I have every driven (I have been driving 35 years in many different conditions!). They pick up all the nails and also lose pressure for no reason. I have to air them up every 2 weeks or so. The service person and the sales person said "I'm sorry, call the 800 number" and that is it! Subaru has now changed the tires for the 2019 model, but is taking no corrective action for those of us that got stuck with very bad tires that cause lots of headaches. Even under warranty, they did not care. I like the vehicle, but not how they have responded to the crappy tires they chose. More

by MAISABELF Verified Customer Verified Customer

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We got a great price on new Subaru but had to work for it! PROS: We had looked at a car at Subaru of Gwinnett and their offered price really wasn't competitive. When we said we would do our research, the sale PROS: We had looked at a car at Subaru of Gwinnett and their offered price really wasn't competitive. When we said we would do our research, the salesman offered to match other dealers' prices. He honored that, too! Another dealer offered a big, specific end-of-month discount off MSRP for any Outback on the lot. We took that offer back to Gwinnett and they matched it. The process was smooth. We got what we wanted at an excellent price. CONS: 1) There was a bit of the typical sales hyperbole. The sales rep assured me they were losing money on this car. I doubt that. If they really were losing money, they did not have to sell it (and would not have). 2) They pad the price in other ways: their stated dealer's fee ($699) was higher than any other dealership in the area (lowest was $499), and they charged $132 to process title and tags when other dealers somehow manage to do it for $47. If you don't get a good discount on MSRP, negotiate on these. 3) The finance guy really wanted to sell us the Subaru extended warranty, and every time I failed to accept he would put forward a better offer. His final offer really *was* better than anything I've seen described nationally on subaruoutback.com, but if you want the warranty be sure to push on this, too! BOTTOM LINE: You can get a Subaru at a very good price from Subaru of Gwinnett, but to do so you must be willing to do your research, and you may need to negotiate and hold firm when necessary. More

by AUBERGINE42 Verified Customer Verified Customer

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Very smooth experience Easy, no pressure at all from sales reps. We were made fully aware of all parts of the contract and our options for add-ons. Easy, no pressure at all from sales reps. We were made fully aware of all parts of the contract and our options for add-ons. More

by flyfish0 Verified Customer Verified Customer

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Awesome Experience Everyone was so nice and made my car buying experience wonderful! It was the easiest car buying experience I’ve had. Great people and great product! I Everyone was so nice and made my car buying experience wonderful! It was the easiest car buying experience I’ve had. Great people and great product! I love my new Forester. More

by BRITT2103 Verified Customer Verified Customer

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Excellent Dealership! I walked in and was immediately introduced to salesperson Adam Anderson. I explained what automobile I was looking for and the price range. He found I walked in and was immediately introduced to salesperson Adam Anderson. I explained what automobile I was looking for and the price range. He found exactly what I was looking for and got me the deal I needed, All without too much pressure. I would definitely recommend Subaru of Gwinnett for all your Subaru needs. More

by colney4545 Verified Customer Verified Customer

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very efficient with my oil change. Love the car wash Very friendly and takes the time to get to know you. Very comfortable waiting room. Clean and well maintained facility. I like the ease of making on l Very friendly and takes the time to get to know you. Very comfortable waiting room. Clean and well maintained facility. I like the ease of making on line appointments More

by TNE Verified Customer Verified Customer

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Unfortunately disappointing I went there because I'd had a great experience in 2012, and needed a new car after my wreck. I wanted to see my options, but was under pressure to " I went there because I'd had a great experience in 2012, and needed a new car after my wreck. I wanted to see my options, but was under pressure to "buy now," "last day of the month (9/29), great deals!" blah blah blah. I bought what I could almost afford, but now feel victim of the old bait and switch. The car I thought I was going to get was "already sold," so I took their replacement. It took 10 days for delivery, they just had to tint the windows, and the car isn't what was promised. I was told my Forester would have roof rails and the cross bars, but then it didn't have the cross bars. Okay, I was told it would have the privacy hatch cover in back, but it doesn't have that. Their are two holes behind each rear tire where it looks like the mud flaps were removed, and the quarter panels move because they aren't screwed down. My calls to the dealer go unreturned, I can't seem to speak with anyone because they are always "busy." Starting to get pissed... More

by William Verified Customer Verified Customer

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Stisfied I had to return to have Fogg lamp lamp looseness corrected (of fog lamp kit) I had installed over all job was done, good and I like the friendly envir I had to return to have Fogg lamp lamp looseness corrected (of fog lamp kit) I had installed over all job was done, good and I like the friendly environment and the amenities you provided while waiting for my suv More

by AGOOD5875 Verified Customer Verified Customer

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Have my dream car, staff are always excellent Since the first time we walked into the Subaru of Gwinnett. The staff have been excellent and helpful every step of the way. The buying process was no Since the first time we walked into the Subaru of Gwinnett. The staff have been excellent and helpful every step of the way. The buying process was no pressure absolutley willing to let us test drive 50 different cars if that is what made me certain of my choice. We came from low, to high, to mid... and finally settled on the best of both world's the new 2018 crosstrek with eyesight. Its smooth and wonderful and goes anywhere I will ever need with all the safety features I really needed my new car to have. We just recently took it back in for its 6k check up and the team always goes so far above and beyond. There is no doubt that id reccomend them to all my friends, family and coworkers! More

by KYLEPBUDKE Verified Customer Verified Customer

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