Adam Bihun | Page 34

Did.not up grade nav system Wrong quote for oil change Did.not up grade nav system Wrong quote for oil change given at time of making appointment oil change price was not the same as quoted on the phone Did.not up grade nav system Wrong quote for oil change given at time of making appointment oil change price was not the same as quoted on the phone More

by ejsim Verified Customer Verified Customer

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So easy. Made my appointment on line, drove into the service department and was greeted by a nice young man (can't remember his name). My car was ready to go in a quick 40 minutes and off I went. service department and was greeted by a nice young man (can't remember his name). My car was ready to go in a quick 40 minutes and off I went. More

by allieo Verified Customer Verified Customer

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A dealer with integrity you don’t often see in today’s world. Your concerns are heard and then acted upon. I was pleasantly surprised. world. Your concerns are heard and then acted upon. I was pleasantly surprised. More

by pcmurdock Verified Customer Verified Customer

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I used to go to the Subaru dealer in Libertyville. Being that I live in gurnee, and had enough terrible experiences there, I wanted to try a new location. I will always use this location moving forward. Gre that I live in gurnee, and had enough terrible experiences there, I wanted to try a new location. I will always use this location moving forward. Great service, quick, and communicated with me throughout the process. Thanks guys! More

by mike.mourlot Verified Customer Verified Customer

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Every visit is a revenue and profit opportunity for the service department. Promised senior discount did not appear on the bill. $1200 of routine maintenance wasn’t sufficient. $1000 additional for a whee service department. Promised senior discount did not appear on the bill. $1200 of routine maintenance wasn’t sufficient. $1000 additional for a wheel bearing and $600 in new tires and alignment work was pushed. More

by DLARSON70 Verified Customer Verified Customer

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Was able to schedule my car appointment quickly and the service was done promptly. Everyone was super helpful and friendly. I would def go back. service was done promptly. Everyone was super helpful and friendly. I would def go back. More

by puppychow6 Verified Customer Verified Customer

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Service team is amazing here. Very helpful and courteous always! I’ve been taking my Subaru’s here for service for over 5 years. Very good people always! I’ve been taking my Subaru’s here for service for over 5 years. Very good people More

by eightfourseven Verified Customer Verified Customer

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Check engine light came on again so I’ll need to make another appointment Alternator was replaced but the mechanic didn’t reset the clock or window another appointment Alternator was replaced but the mechanic didn’t reset the clock or window More

by colson3366 Verified Customer Verified Customer

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Once again, a great job by all there. Service writer Adam, tech Chris Fox and the service manager Matt. That's why all of our cars, Subaru or not, get serviced here. Adam, tech Chris Fox and the service manager Matt. That's why all of our cars, Subaru or not, get serviced here. More

by D Fox Verified Customer Verified Customer

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I would have given 5 stars for in person assistance but I was given misleading info over the phone when I scheduled my service appointment. was given misleading info over the phone when I scheduled my service appointment. More

by Kathleen Verified Customer Verified Customer

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