263 Reviews
Write a ReviewDealership Experience
10 yrs
Languages Spoken
Arabic
English
263 Reviews of Adam Ghouleh
September 23, 2018
Professional courtesy Every member of the Family Hyundai team gave me professional courtesy. Each member greeted me when I came in contact with them, which made me feel w Every member of the Family Hyundai team gave me professional courtesy. Each member greeted me when I came in contact with them, which made me feel welcomed and glad I chose to come into the dealership. The used car I purchased had a cigarette smoke smell in it. Adam agree to call me Monday morning the make a appointment to care for the issue. After waiting most of the day on Monday I decided to call him. (300pm) He said," I gave this to the service department and no one called you,let me check with them and I will call you back" . He never did. I called again on Tuesday 1000am. He said he was going back to the service department himself. When he came back he said Mike from the service department would be calling me back which he did within 10 minutes. The matter was care for and I picked the car up this past Friday More
September 18, 2018
Excellent Family Hyundai I commend them for there interactions and support in directing me in the car that I needed. I had tried last year in trying to buy a ca Family Hyundai I commend them for there interactions and support in directing me in the car that I needed. I had tried last year in trying to buy a car but, Family Hyundai show me how purchasing this car will help build my credit score and also walking out with the car I wanted. More
December 01, 2017
Sonata Thanks for making transaction quick. The entire process was efficient. Everyone I worked with knew their position and area of responsibility. I felt a Thanks for making transaction quick. The entire process was efficient. Everyone I worked with knew their position and area of responsibility. I felt as if they took pride in doing a good job. More
Other Employees Tagged: Al Pellizzeri
December 01, 2017
Don’t understand Excellent overall service and I would recommend my friends to stop into Orland Park location and get the same professional that was shown to us, a ver Excellent overall service and I would recommend my friends to stop into Orland Park location and get the same professional that was shown to us, a very good experience. More
Other Employees Tagged: Joe (the Italian) very helpful
November 30, 2017
Great service The service was great. The staff was very friendly and helpful. I would definitely recommend Family Hyundai to my friends and family in the future. The service was great. The staff was very friendly and helpful. I would definitely recommend Family Hyundai to my friends and family in the future. More
November 28, 2017
Service review The purchase of the car was surprisingly easy. I wish more time had gone over the financing and final amounts. I was not aware of my interest rate u The purchase of the car was surprisingly easy. I wish more time had gone over the financing and final amounts. I was not aware of my interest rate until the end. The servicing of the car has been cumbersome. More
Other Employees Tagged: Al Pellizzeri
November 19, 2017
Family Hyundai Review Very good selection of cars, professional sales staff, friendly and knowledgeable. Since we were returning customers they knew what our likes and dis Very good selection of cars, professional sales staff, friendly and knowledgeable. Since we were returning customers they knew what our likes and dislikes were and played to those, which made for a better experience. We have bought 4 cars from this dealership and that speaks to our comfort and confidence with this dealership. Service is excellent and we have serviced all four of our cars at this dealership. More
August 31, 2017
Santa Fe 2017 - White Love the 3 row Hyundai Santa Fe. First time for heated leather seats. Spoiled already. Such a smooth ride. Really appreciate the power seats. Every Love the 3 row Hyundai Santa Fe. First time for heated leather seats. Spoiled already. Such a smooth ride. Really appreciate the power seats. Everyone one involved in the purchasing process was very personable. More
July 25, 2017
New Car Review First time getting a car from this dealership. I was not planning on getting a new car that day but ended up walking out pleased with my experience. First time getting a car from this dealership. I was not planning on getting a new car that day but ended up walking out pleased with my experience. More
July 04, 2017
Good buy Really good enjoyed the whole process here. I am a returning customer who has never had a bad experience at this location. Service staff has always be Really good enjoyed the whole process here. I am a returning customer who has never had a bad experience at this location. Service staff has always been helpful and the sales staff was great this time More