Adam Ghouleh | Page 25

New Santa Fe We were in the market for a used vehicle and went to Family Hyundai for a test drive. The sales associate that helped us, Adam Ghouleh, was very helpf We were in the market for a used vehicle and went to Family Hyundai for a test drive. The sales associate that helped us, Adam Ghouleh, was very helpful and professional. We test drove a Santa Fe Ultimate and eventually purchased the vehicle. The entire process was completed in a very professional, competent and timely manner. We would highly recommend Family Hyundai and it's team, and especially Adam Ghouleh. More

by LEFTY460 Verified Customer Verified Customer

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They lie a lot The said will not check my credit, and they did 4 times. They said will give me floor mats, and they didn't. They said they will detail the car, and The said will not check my credit, and they did 4 times. They said will give me floor mats, and they didn't. They said they will detail the car, and the didn't. They lie about everything. Don't go there More

by LINOO77 Verified Customer Verified Customer

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Leased new Car Everyone I worked with was very friendly and helpful. Helped set up the Blue Link and Sirius radio. Car was cleaned and filled up with gas. Everyone I worked with was very friendly and helpful. Helped set up the Blue Link and Sirius radio. Car was cleaned and filled up with gas. More

by Kirk Verified Customer Verified Customer

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A stress-free, quick, friendly experience. Honestly, I didn't expect to have such a positive experience at a car dealership. But from the moment I was in contact with the internet sales team, t Honestly, I didn't expect to have such a positive experience at a car dealership. But from the moment I was in contact with the internet sales team, to the moment I drove off in my new car... Everything was unexpectedly well-organized, firendly, stress-free. More

by LanaLogan Verified Customer Verified Customer

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Car does not start all the time arrived at the dealership and looked for my salesperson and explained my problem to him. He got a service rep and I explained the problem. They took arrived at the dealership and looked for my salesperson and explained my problem to him. He got a service rep and I explained the problem. They took the car into the service dept and after troubleshooting they determined the battery was the problem. The salesman and the service dept did a great job of getting me in and taking care of me in very good time. They were great. More

by tomichmj Verified Customer Verified Customer

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Great This was a very smooth process from the moment we arrived. Paperwork was very streamlined. Adam was very informative and answered all questions. Every This was a very smooth process from the moment we arrived. Paperwork was very streamlined. Adam was very informative and answered all questions. Everyone was friendly and courteous. More

by squirtburke Verified Customer Verified Customer

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Great car care for y Genesis Full inspection and Minor adjustments The engine oil and filter were free no Charge Great attention to details they adjusted and equalized tire Full inspection and Minor adjustments The engine oil and filter were free no Charge Great attention to details they adjusted and equalized tire pressure all Told it took About a hour and a half plus they washed toe car More

by CHEMSS1 Verified Customer Verified Customer

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Service was performed in a very timely and accurate manner. Family Hyundai has performed all service on my vehicle since it was purchased. Service has always been performed in a very timely, courteous, and acc Family Hyundai has performed all service on my vehicle since it was purchased. Service has always been performed in a very timely, courteous, and accurate manner. More

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Protective coating I had a chip out of the hood that had rusted (bought the car used) and was having the protective coating put on!! Took me forever to get someone to f I had a chip out of the hood that had rusted (bought the car used) and was having the protective coating put on!! Took me forever to get someone to fix that rusted area. Wanted it done prior to the coating!! Finally complete More

by BRGS6 Verified Customer Verified Customer

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Salesman was good, but Adam is awesome. He worked really hard to get us our cars at good deals. He is the only reason I gave 3 stars and why I went back. The problem started Adam is awesome. He worked really hard to get us our cars at good deals. He is the only reason I gave 3 stars and why I went back. The problem started when I brought my new car in for the add-on protectant for the car finish. For two days they had my car, it was returned to me with scratches on the paint finish as well as the interior of the car. And by scratches, I mean gouges. Plus extra miles on the car, with the dashboard readout saying the car was driven aggressively (technology these days is great). And to make things worse, they never called my cellphone (as instructed to do) for pick up of my car. They called my old home phone number which was disconnected 4 years ago. They finally called my husband's cell. Excuse me, this is my car. Mine only. I am the only person on the title for a reason. He was nowhere listed to call. When I tried to complain, I was pretty much was ignored. Al, the manager of the add ons, offered me a "personal apology for my experience". Um, what? My car is damaged and all you offered was an apology? Still isn't fixed. Don't have the money to replace it seeing how I'm paying for the $34,000 car with gouges.... More

by SOUTHPIERLIGHT Verified Customer Verified Customer

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