Adam Goldstein | Page 7

Excellent Adam was an outstanding salesman. I wouldn’t choose anybody else. He was very informative and even took some extra time teaching be about all the Ex Adam was an outstanding salesman. I wouldn’t choose anybody else. He was very informative and even took some extra time teaching be about all the Explorers options. More

by CLAYDEN Verified Customer Verified Customer

Report | Print

3 months of waiting It has been over 3 months and I still haven’t received a refund on a runner fee that I was charged for but never used, a reimbursement for receiving t It has been over 3 months and I still haven’t received a refund on a runner fee that I was charged for but never used, a reimbursement for receiving the car with no gas on delivery, and touch-up paint that was supposed to have been sent to me. Despite several attempts to rectify the situation, management cannot figure out how to make this right. I receive endless emails asking how my experience was..My responses obviously fall upon deaf ears since nobody above Adam G has even attempted to reach out. The only response that I have received is that they need my address--even though I have received 4 statements from Infiniti Finance and I must have written down my address 25 times on the paperwork that I provided them with. Just send it to me so that I can put this horrible experience behind me! It's $250.00 and a $50.00 tank of gas which is really nothing compared to what I spent on the car. It's really too bad--the car is nice--I just cannot get the bad taste out of my mouth and the sales people at Norwood Infiniti have basically brushed me aside--almost immediately after the handshake. More

Report | Print

Nicest Service Department From the time I drove in to the momewnt I left with an Infinity Loaner I was treated respectfully and felt like Nigel and several technicians had only From the time I drove in to the momewnt I left with an Infinity Loaner I was treated respectfully and felt like Nigel and several technicians had only me on my behalf. I had a bad accident the day before and went to Nigel to ask him what to do. He had the QX60 on a lift as 2 technicians did a thorough exam. I was given a loaner and was told Nigel would call me latter in the day. He called as promised and said there was a lot of damage and he would deal with adjuster. He met with the adjuster, got an accurate quote and had my car towed to the body shop I requested. As a woman, often we are taken for granted but I have leased Infinity's for over 10 years because Ken Hubbell dealt with me directly. Love this dealership. More

by kamensm Verified Customer Verified Customer

Report | Print

Easy! Fast simple had deal done by email signed in 20 minutes!! No wasted time Jason and Adam were great to deal with would recommend to anyone Fast simple had deal done by email signed in 20 minutes!! No wasted time Jason and Adam were great to deal with would recommend to anyone More

by johnkinneyjr Verified Customer Verified Customer

Report | Print

new Infiniti lease My decision to continue leasing from Infiniti of Norwood was based on: The positive experience with and the quality of the Q50 The professionalism a My decision to continue leasing from Infiniti of Norwood was based on: The positive experience with and the quality of the Q50 The professionalism and friendliness of the people. Special note to Michael Howard, who played a major part in making this deal happen.Worked together, not at odds. Thank you. More

by STPARRISH Verified Customer Verified Customer

Report | Print

Easy shopping and buying experience. Working with Adam and team was an absolute pleasure! They made the car buying experience easy, fast, and enjoyable. I was in and out of the dealership Working with Adam and team was an absolute pleasure! They made the car buying experience easy, fast, and enjoyable. I was in and out of the dealership in no time. More

by km Verified Customer Verified Customer

Report | Print

Great experience . This would’ve been a five star review all around if they would’ve kept their word and give me a new key with the remote start option I’m now stuck wi This would’ve been a five star review all around if they would’ve kept their word and give me a new key with the remote start option I’m now stuck with a vehicle that only has one key that starts it with the remote start . Being a certified vehicle should come with the original keys and these are not the originals I did ask for a new one that was refuse to be getting one More

by vanessAquiirk Verified Customer Verified Customer

Report | Print

Frictionless new car buying Harshene was easy to work with as we decided between new and used. Found the right car and process went smoothly at every step. Props also go to Adam Harshene was easy to work with as we decided between new and used. Found the right car and process went smoothly at every step. Props also go to Adam Goldstein and Mike Sweeney for support. More

Report | Print

Vehicle recall Recall visit went very smoothly. Everyone was very helpful and we were treated to Dunkin’ Donuts Muffins and coffee. Comfortable sitting area where we Recall visit went very smoothly. Everyone was very helpful and we were treated to Dunkin’ Donuts Muffins and coffee. Comfortable sitting area where we had to wait and a large TV for us to watch. More

by OLEVENTHAL Verified Customer Verified Customer

Report | Print

Quick, efficient. Wonderful service staff and management. Absolutely could not get better service. Efficient, Quick, complete. No complaints at all. They had a loaner car for me for the day. I love this p Absolutely could not get better service. Efficient, Quick, complete. No complaints at all. They had a loaner car for me for the day. I love this place. Wonderful staff. What else is there? More

by CSCUTLER Verified Customer Verified Customer

Report | Print