Adam Heder | Page 2

Fixed my tail light without an appointment. I had been rear-ended and they got me safely back on the road. I had been rear-ended and they got me safely back on the road. More

by ROB.BLACK Verified Customer Verified Customer

Helpful 0

Report | Print

First time at the dealership for a service and I was treated like a person. Kept me informed and easy to understand. treated like a person. Kept me informed and easy to understand. More

by LK Verified Customer Verified Customer

Helpful 0

Report | Print

The people here are amazing. They are always so nice to me when I come in. They are always so nice to me when I come in. More

by JFRENCH620 Verified Customer Verified Customer

Helpful 0

Report | Print

Always appreciate the service provided! Plan on returning in the future! Thanks Again, Mike W Plan on returning in the future! Thanks Again, Mike W More

by TWM875 Verified Customer Verified Customer

Helpful 0

Report | Print

we've purchased cars from Luther VW a few times and have been pleased with the dealership and service department. This service visit was once again smooth and easy in and out. been pleased with the dealership and service department. This service visit was once again smooth and easy in and out. More

by jsorlie Verified Customer Verified Customer

Helpful 0

Report | Print

Great service! Came in for a quick item I needed fixed which i thought was normal wear and tear… but they got it covered by VWs warranty. Was in and out quicker tha Came in for a quick item I needed fixed which i thought was normal wear and tear… but they got it covered by VWs warranty. Was in and out quicker than expected and didn’t spend a dime! There is a reason we service both our VWs at Burnsville. More

by dubs327 Verified Customer Verified Customer

Helpful 0

Report | Print

Ordered an ID4 July 2022. After delivery delays from VW that didn’t work for us, Luke Klingson worked with us to find another ID4 that met our needs. He was communicative, hel After delivery delays from VW that didn’t work for us, Luke Klingson worked with us to find another ID4 that met our needs. He was communicative, helpful, and understanding. No pressure leading up to decision to buy, supportive sales and learning process, available and very responsive for questions large and small before, during, and after purchase. Emily in Finance was professional and friendly - made the process smooth and easy. Also interacted with the Service team who were professional, friendly, knowledgeable, and helpful. All in all, a great experience. I recommend working with the Burnsville VW team if you’re considering a VW. More

Helpful 0

Report | Print

Aaron not only made the purchase of our new ID. 4 as smooth and easy as possible, his proactive outreach and offer to come in and test drive the car we had ordered online, actually changed our minds 4 as smooth and easy as possible, his proactive outreach and offer to come in and test drive the car we had ordered online, actually changed our minds about what model to order. We couldn't be more pleased with our decision and the experience with this purchase. Aaron knows his cars and his customer service skills are unmatched. We never felt pressured and would recommend Aaron and the dealership any day. More

Helpful 1

Report | Print

Friendly knowledgeable employees. Open and upfront about all aspects of the pending purchase. This is the second vehicle I have purchased from this dealership and have been very hap Open and upfront about all aspects of the pending purchase. This is the second vehicle I have purchased from this dealership and have been very happy with the sales and service here. More

Helpful 0

Report | Print

I have purchased many cars from this dealership over the years and what keeps me coming back is the amazing customer service. Linda and Jay are always a pleasure to work with in sales. The service departm years and what keeps me coming back is the amazing customer service. Linda and Jay are always a pleasure to work with in sales. The service department is excellent. I have not been able to find another dealership that provides the service and friendliness and caring that you find here. My most recent purchase was a new Tiguan SEL R-Line. Delivery & paperwork were both quick & easy. Emily in Finance was great with getting everything signed and explained, & Linda was excellent, as always, in getting the features of the new car explained and making sure that all of my questions were answered. I will continue to be a loyal customer and can recommend this dealership without hesitation. (: More

Helpful 1

Report | Print