Adam Mennella
Adam Mennella at Brilliance Subaru

Adam Mennella | Page 2

Service Advisor

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

4.8
96 Reviews
4.8

96 Reviews

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96 Reviews of Adam Mennella

November 05, 2025

Dealership Rating
Employee Rating

Everyone, from sales to service to cashiers, is amazing. Friendly and informative but not pushy. Pricing is extremely competitive. I won’t go anywhere else to purchase or for service, even though it’s out o More

by Kmomax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 04, 2025

Dealership Rating
Employee Rating

Purchased vehicle here and have all my maintenance done here quality,professional,compassionate fabulous all around. More

by Coococottage2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 29, 2025

Dealership Rating
Employee Rating

The service to my 2016 Subaru Forester for trans fluid drain and fill in addition to my engine oil and filter change was excellent. Everyone was courteous and helpful. Also enjoyed the waiting room and co More

by Steve R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

October 11, 2025

Dealership Rating
Employee Rating

When I first called and said I had a serious problem, Adam immediately scheduled me. When I got there, after a brief wait, the vehicle diagonal service was done. That was fully explained to me and I wa More

by thecuch
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Kilhefner, Rich Dencs, Derek Thomas , Ed Troike

April 23, 2025

Dealership Rating
Employee Rating

Very exceptional service. . Emails kept me informed as to how the service was proceeding. Great business to deal with. More

by rakowcl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2025

Brilliance Subaru responded

rakowcl, Thank you so much for the 5 star review, we appreciate your confidence in Brilliance Subaru and we look forward to seeing you next time. Jim DaLuga General Manager

April 09, 2025

Dealership Rating
Employee Rating

Clean, friendly, outstanding service. Employees are nice and answered all my questions about my car More

by hinzxthree
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Brilliance Subaru responded

hinzxthree, Thank you for the 5 star review and feedback, much appreciated. Jim DaLuga General Manager

February 16, 2025

Dealership Rating
Employee Rating

The Service Department is always knowledgeable, friendly, and helpful. I trust them enough to service all of our cars. More

by Dinoroar26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin

Feb 28, 2025

Brilliance Subaru responded

Dinoroar26, Thank you so much for the wonderful review and for your loyalty to Brilliance Subaru. We look forward to seeing you again soon. Jim DaLuga General Manager

January 25, 2025

Dealership Rating
Employee Rating

Wonderful team at Brilliance Subaru, they have been taking great care of our sales and service needs for almost 10 years. More

by jimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Dencs

Feb 12, 2025

Brilliance Subaru responded

jimbo, Thank you so much for the amazing 5 star review. We appreciate your loyalty to our dealership and look forward to serving you for the next 10 years! Jim DaLuga General Manager

January 16, 2025

Dealership Rating
Employee Rating

They were very helpful, even offered a loaner vehicle if needed. However I was able to wait and my car was fixed within great time on a very cold busy day. More

by kimberlynoesgessilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Brilliance Subaru responded

Kimberly, Thank you so much for the 5 star review, we appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager

December 20, 2024

Dealership Rating
Employee Rating

I am always treated like their best customer as is everyone who visits Brilliance Subaru. The service department goes above and beyond to ensure your vehicle is running at its best. They are consult More

by gamucha513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim DaLuga, Derek Thomas

Dec 22, 2024

Brilliance Subaru responded

gamucha513, Thank you so much for the absolutely amazing review and trust in our Service Department. We truly appreciate the business and we look forward to seeing you next time. Jim DaLuga General Manager

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