Adam Mennella
Adam Mennella at Brilliance Subaru

Adam Mennella

Service Advisor

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

4.8
93 Reviews
4.8

93 Reviews

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93 Reviews of Adam Mennella

April 14, 2026

Dealership Rating
Employee Rating

Since I purchased my 2024 Crosstrek Sport, every employee that I have dealt with, sales, financing and service have been outstanding. Brilliance Subaru has their level of service basically in their name..... More

by Andy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jason Ring, Jay Turner

Apr 18, 2026

Brilliance Subaru responded

Andy, Thank you so much for the 5 star review, we appreciate your loyalty to Brilliance Subaru and we look forward to your next visit. Jim DaLuga General Manager

April 09, 2026

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Employee Rating

The appointment was on time. Very happy with the work. Professional. Very polite. And happy with the service. More

by TurkletntazPatty
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 18, 2026

Brilliance Subaru responded

TurkletntazPatty, Thank you so much for the 5 star review, we appreciate your business and look forward to seeing you again soon. Jim DaLuga General Manager

March 09, 2026

Dealership Rating
Employee Rating

Completed work and notified me of need work. Work completed in a reasonable amount of time at a competitive price. More

by alittlegolf
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2026

Brilliance Subaru responded

alittlegolf, Thank you so much for the 5 star review. We appreciate your business and look forward to you next visit. Jim DaLuga General Manager

February 06, 2026

Dealership Rating
Employee Rating

Excellent experience as always, working with Derek and adam is always a pleasure. I won’t take my car anywhere else. More

by slickcreativity
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Ring, Derek Thomas

November 15, 2025

Dealership Rating
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The service was beyond excellent. The video review of the walk around after service was an unexpected plus. The service advisor and mechanic rating A +++++ More

by Elm L
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Recommend Dealer
Yes

Other Employees Tagged: Cesar M.

November 12, 2025

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Staff was friendly and informative. All aspects of the service were explained and all service points were addressed. More

by mjmcmeins
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Recommend Dealer
Yes

November 11, 2025

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I drive about an hour to go to Brilliance. Service department is wonderful! Sales is also! Thank you. More

by KS
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Recommend Dealer
Yes

November 05, 2025

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Employee Rating

Everyone, from sales to service to cashiers, is amazing. Friendly and informative but not pushy. Pricing is extremely competitive. I won’t go anywhere else to purchase or for service, even though it’s out o More

by Kmomax
Sales Price Transparency
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Recommend Dealer
Yes

November 04, 2025

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Purchased vehicle here and have all my maintenance done here quality,professional,compassionate fabulous all around. More

by Coococottage2020
Service Price Transparency
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Recommend Dealer
Yes

October 29, 2025

Dealership Rating
Employee Rating

The service to my 2016 Subaru Forester for trans fluid drain and fill in addition to my engine oil and filter change was excellent. Everyone was courteous and helpful. Also enjoyed the waiting room and co More

by Steve R.
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Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

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