Derek Thomas

I like the video the service department shares of the vehicle inspection. It provides better insights as to the vehicle condition - especially things like air filter condition, underbody, etc. We have vehicle inspection. It provides better insights as to the vehicle condition - especially things like air filter condition, underbody, etc. We have had good luck with Brilliance Subaru. More

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Friendly and courteous service. They are thorough and I feel like my vehicle is being taken care of by knowledgeable staff and technicians. They are thorough and I feel like my vehicle is being taken care of by knowledgeable staff and technicians. More

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The service department is better than any dealer I have ever dealt with. They make the process vey smooth and explain things thoroughly. ever dealt with. They make the process vey smooth and explain things thoroughly. More

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Knowledgeable, courteous, thorough. They explained everything along the way. Dealership is clean and well organized. They explained everything along the way. Dealership is clean and well organized. More

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Outstanding customer service and attention to detail. Kimberly is so professional and knowledgeable, she's truly an asset for the company. Kimberly is so professional and knowledgeable, she's truly an asset for the company. More

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Everyone was courteous and competent. Arrived at the designated time of the appointment, and no waiting time was involved. Very happy with the service. Arrived at the designated time of the appointment, and no waiting time was involved. Very happy with the service. More

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I did not have an appt but they were able to diagnose a serious issue. I could not leave without it getting fixed. They got me a loaner car. The repair was done by 7 pm. I returned the next day to get my c serious issue. I could not leave without it getting fixed. They got me a loaner car. The repair was done by 7 pm. I returned the next day to get my car. I appreciate their concern & ability to fit my car repair in even tho they were very busy. Thank you. More

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Incredible service, honest and helpful! Took the time to fill out a form to get my car battery warranty extended! Also they show me what maintenance my car needed with zero pressure to have Took the time to fill out a form to get my car battery warranty extended! Also they show me what maintenance my car needed with zero pressure to have it done! More

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The staff is always welcoming and friendly. They keep you informed about the status of your car. They keep you informed about the status of your car. More

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Loyal customer here, I keep coming back due to the professionalism of everyone. They are always willing to help. Many times they did not charge me for small things that makes me feel like they care a professionalism of everyone. They are always willing to help. Many times they did not charge me for small things that makes me feel like they care about their customers and it’s not all about money. More

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