Lisa Kilhefner
Lisa Kilhefner at Brilliance Subaru

Lisa Kilhefner

Service Specialist

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

4.8
89 Reviews
4.8

89 Reviews

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89 Reviews of Lisa Kilhefner

April 09, 2026

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The appointment was on time. Very happy with the work. Professional. Very polite. And happy with the service. More

by TurkletntazPatty
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Recommend Dealer
Yes
Apr 18, 2026

Brilliance Subaru responded

TurkletntazPatty, Thank you so much for the 5 star review, we appreciate your business and look forward to seeing you again soon. Jim DaLuga General Manager

January 31, 2026

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See vice rep resen tative cour teous prof fes sion al efficient know ledge able More

by llrrlr
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Recommend Dealer
Yes

January 26, 2026

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Pleasant place to get my car serviced. Brilliance Subaru is comfortable and the employees are pleasant and competent. I’ve been going to Brilliance Subaru for over 10 years. The quality More

by Rvricc
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Recommend Dealer
Yes

November 12, 2025

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Staff was friendly and informative. All aspects of the service were explained and all service points were addressed. More

by mjmcmeins
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Recommend Dealer
Yes

November 11, 2025

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I drive about an hour to go to Brilliance. Service department is wonderful! Sales is also! Thank you. More

by KS
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Recommend Dealer
Yes

November 05, 2025

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Everyone, from sales to service to cashiers, is amazing. Friendly and informative but not pushy. Pricing is extremely competitive. I won’t go anywhere else to purchase or for service, even though it’s out o More

by Kmomax
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Recommend Dealer
Yes

November 04, 2025

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Purchased vehicle here and have all my maintenance done here quality,professional,compassionate fabulous all around. More

by Coococottage2020
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Recommend Dealer
Yes

October 20, 2025

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Easy to schedule. Car check in proceeded in timely manner. Service kept me informed of progress via text. Service completed as scheduled. Service manager reviewed serv More

by Forester_driver
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Recommend Dealer
Yes

October 11, 2025

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When I first called and said I had a serious problem, Adam immediately scheduled me. When I got there, after a brief wait, the vehicle diagonal service was done. That was fully explained to me and I wa More

by thecuch
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Recommend Dealer
Yes

Other Employees Tagged: Rich Dencs, Derek Thomas, Adam Mennella , Ed Troike

October 01, 2025

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I appreciate the efficient service, the team is friendly, and the facility is clean. I like the visual-focused printouts. More

by RPN
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Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

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