Adam Murczek | Page 53

Thank you - excellent buying experience. We had an excellent experience buying our Infiniti. Sales answered all our questions and really took the time to show us the features of the car. Th We had an excellent experience buying our Infiniti. Sales answered all our questions and really took the time to show us the features of the car. Thank you. More

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Thank you. We are happy for you're help in selling us the car.It was very nice of you, We love the car alot,, Thank you very much. We are happy for you're help in selling us the car.It was very nice of you, We love the car alot,, Thank you very much. More

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Great car buying experience This dealership takes car buying to a different level. I first contacted them over the web inquiring about a car I liked online. The sales manager qui This dealership takes car buying to a different level. I first contacted them over the web inquiring about a car I liked online. The sales manager quickly got back to me with an even better deal as shown online. The sales manager introduced me to Adam over email and we quickly negotiated a price over email. When I walked into the dealership we had already agreed on the price and terms and all I had to do was to sign and drive home. Great work guys! Everyone from the GM, sales, service delivery and financing department did a great job! More

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Great service! Adam was very helpful and responsive taking care of our needs. Based on the service we experienced with Adam and others at the dealership I would defi Adam was very helpful and responsive taking care of our needs. Based on the service we experienced with Adam and others at the dealership I would definitely recommend this dealership to anyone looking to buy a new or pre-owned vehicle. Thanks again Adam for taking great care of us. More

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Unlike any other dealer experience! Having a number of years of dealer and general automotive experience, I was very pleased with my overall experience here. Our sales rep Adam M was gre Having a number of years of dealer and general automotive experience, I was very pleased with my overall experience here. Our sales rep Adam M was great and I really appreciated the guided test drive which highlighted all the amazing features of the car. He answered all of our questions and seems to have a true passion for the brand. I did not feel rushed or pressured by Adam and the pricing of my certified G37 couldn't have been better. My next surprise came in the finance office with Ray. He did not try to push extras on me and simply explained what they offer with absolutely no pressure. I was impressed with the delivery process. They have staff dedicated to ensuring you know how to utilize every feature of the car. Mike Swanson took his time and made sure all the high tech toys were explained to me. If you're considering making a trip from a fair distance as I did, I'd recommend it. The car was as advertised and as pictured, no surprises or baiting here, just straightforward honest business. You will not find better pricing anywhere! I will definitely look to Infiniti of Naperville first for my next purchase. More

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The BEST car buying experience I have had Hello Since I was buying a pre-owned JX 35 car I had done my research and for the first time I actually went into 6 different car dealerships to neg Hello Since I was buying a pre-owned JX 35 car I had done my research and for the first time I actually went into 6 different car dealerships to negotiate my trade in before buying the car I wanted. This was on top of my online research and a spreadsheet I had maintained to rank the cars I liked along with the differences. The Walking in : I will say that walking into Infiniti of Naperville was pleasant from minute 1. Adam greeted us and walked me straight to what I was looking for. He showed me a few choices but NEVER once did he try to up-sell / over-sell me on any other cars. I really appreciated this as at the other dealers it was always about pushing me to lease one of their new cars as opposed to buying what I wanted. Negotiations : The negotiations, though hard, were fairly straightforward. He said he'd represent me, which I didn't believe but when we settled on a price lot closer to what I had offered, I believed it. I do want to stress that people ought to do their research and offer data about comparables / logic on why they are offering that price. Deal : Once we had agreed, the deal was smooth and Adam at every step of the way was professional, straight forward and transparent. Buying : Ray, from the finance team, was also fairly straightforward. When buying a used car, always factor in potentially buying warranty. Though it was after his shift, Adam patiently waited to ensure that I drove off in my new car and I was trained in it (especially that there were too much electronics). Transferring / driving away : Adam Murczek and Mike Swanson were polite, patient and very helpful in giving me a crash course. As I was transferring my car contents from my old to the new car, I was SUPER IMPRESSED when Adam walked out just to advice me on not to forget IPass, CD inside, city stickers etc. Without his advice, I definitely would not have thought about it and definitely would have left some of those key things. Post buy Adam's post buy support is just as great as the in store support. He's been available via texts to answer so many nitpick More

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Pleasure to deal with Adam made a point to aid me in looking over every aspect of the car and stayed with me throughout the whole buying process making it a painless experi Adam made a point to aid me in looking over every aspect of the car and stayed with me throughout the whole buying process making it a painless experience More

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Great buying experience! I would like to thank Adam Murczek for a pleasant car buying experience on this past weekend. I really appreciated your professionalism and honesty. I would like to thank Adam Murczek for a pleasant car buying experience on this past weekend. I really appreciated your professionalism and honesty. From the handshake I felt comfortable with you. You were very thorough in explaining the features of the vehicle and providing me with all the available information on the vehicle. Another great thing you did was have the very ready, license plates attached, for pickup. My wife loves the vehicle. I will gladly refer a friend or family member to you and the dealership. Thank again for the experience. I wish all of my car buying experiences were like this one. Best regards, Terrance More

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Excellent buying experience I went in a couple weeks ago to look at some CPO G37's. Adam Murczek assisted me in the process and once I settled on a specific interior/exterior co I went in a couple weeks ago to look at some CPO G37's. Adam Murczek assisted me in the process and once I settled on a specific interior/exterior color Adam was on the hunt for the right car. He called me about a week later when a new shipment arrived carrying exactly what I wanted before the tires hit the parking lot. Great experience with Adam - patient, understanding and knowledgable. This was an excellent car buying experience. More

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Great deal made with picky buyers! We had a specific price and budget in mind when we were looking for a new vehicle. When we set our sights on an used, mint condition JX35, Adam Murcze We had a specific price and budget in mind when we were looking for a new vehicle. When we set our sights on an used, mint condition JX35, Adam Murczek worked his tail off to get us a deal that matched our needs. Adam and his team were patient with our questions and feedback and worked with us to get our price. At the end of the day, we're happy Infiniti owners, ready to enjoy our new vehicle. Thanks much to the folks at Infiniti in Naperville, they're a class act. More

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