Adam O'Brien

Quick and simple process. Donavin and Adam delivered just what we needed in a timely, efficient matter. Donavin and Adam delivered just what we needed in a timely, efficient matter. More

by ETHEMANSON Verified Customer Verified Customer

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Red carpet treatment! Went above and beyond expectations. Treated me like family! Everyone was polite and knowledgeable. Made everything go smoothly. I thank and appreciat Went above and beyond expectations. Treated me like family! Everyone was polite and knowledgeable. Made everything go smoothly. I thank and appreciate all the staff and team here. Thank you for the warm welcoming experience. I will always cherish this. More

by Alfredo P. Verified Customer Verified Customer

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Ethan was great and easy to work with. We have bought a car from this dealership before and are very satisfied We have bought a car from this dealership before and are very satisfied More

by CJESION Verified Customer Verified Customer

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Attentive staff keeping on top of the repairs being performed and checking for open recalls performed and checking for open recalls More

by WSTRESQ Verified Customer Verified Customer

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Very patient with me and answered all my questions. I had a very good experience. I had a very good experience. More

by MKRAUSE20 Verified Customer Verified Customer

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Was there for well over two hours to simply have a diagnosis done for my brake sensor light that kept going off. Didn’t really care for the service mangers attitude as he seemed annoyed and unhelpful. diagnosis done for my brake sensor light that kept going off. Didn’t really care for the service mangers attitude as he seemed annoyed and unhelpful. Wasn’t very specific on some of the questions I was asking and continued to make things confusing. Also a sales rep that I had asked to get a copy of my warranty for me instead tried to sell me a larger package of a warranty and after denying it her attitude quickly changed and shooed me out of her office as it seemed I wasted her time. She also recommend me to go to a place down the street for cheaper service regarding my brake issues. The experience overall was fine but would have appreciated a little bit more customer service from the car service department. More

by LAUREN.WOLF31 Verified Customer Verified Customer

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Overall good experience and accomplished getting my goal met with money payments in my price range. met with money payments in my price range. More

by RACHAELLUBAHN Verified Customer Verified Customer

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Great experience at Russ Darrow Mazda. Salesperson Tracy was fantastic. Went out of his way to make sure I understood every feature of the cx-50 hybrid I purchased. One of the better ca Salesperson Tracy was fantastic. Went out of his way to make sure I understood every feature of the cx-50 hybrid I purchased. One of the better car salesmen I have ever dealt with. Sales manager Adam was helpful and worked with me to come to a final price that was very fair. I originally had no intention to trade in my 2015 cx-5 but after we finalized the price on new car, Adam was able to get me an offer that was pretty close to what I thought I could sell it for myself. Not having to go through hassle of dealing with Facebook marketplace or other car sales sites was a plus that I wasn’t expecting. Would strongly recommend Russ Darrow Mazda to anyone that wants a hassle free process of buying a new car. More

by ALDRICHDEM Verified Customer Verified Customer

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It was a comfortable and low pressure environment compared to other dealerships we visited which was appreciated. compared to other dealerships we visited which was appreciated. More

by JOEL.YOUNG.UWM Verified Customer Verified Customer

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They were polite, helpful, sought best deal and interest rate. Good Experience, I would recommend. rate. Good Experience, I would recommend. More

by YMT1029216 Verified Customer Verified Customer

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