Adam Ramer | Page 2

Oh man! Where do I start? All of the team members that facilitated my order, purchase, and delivery of my new 2021 Ram 2500 Power Wagon, were, and have been outstanding. Specifically, Buster, Jay, David, facilitated my order, purchase, and delivery of my new 2021 Ram 2500 Power Wagon, were, and have been outstanding. Specifically, Buster, Jay, David, Rusty, and Isaac are top-notch professionals. I have purchased a number of new cars/trucks from Hill Kelly, and because of the exceptional experience, I keep coming back... THANK YOU! More

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My Salesman was Buster, very professional and knowledgeable about anything I asked . He went above and beyond what I was asking for while looking for my Jeep. He showed me several different one knowledgeable about anything I asked . He went above and beyond what I was asking for while looking for my Jeep. He showed me several different ones and I finally decided on the first one he thought would best for me but again he was so patient in showing me so many. He made the entire experience so easy since I live out of state and could only come into the dealership on the weekends. When I showed up to pick up my Jeep, Buster had it ready and Andy in finance was just as amazing and quick with the paperwork ready to just sign and out the door. Again, Buster went over everything and made sure I was comfortable with everything. Yes, I would recommend Buster Hartford to any and everyone and I will return to him to buy again. More

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Mason was very knowledgeable and helped me find exactly what I was looking for. Hill-Kelly Dodge made the buying process smooth and easy. I was driving off in my dream truck in no time. what I was looking for. Hill-Kelly Dodge made the buying process smooth and easy. I was driving off in my dream truck in no time. More

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Andy was awesome! Couldn’t have asked for a better experience. He got me exactly what I was looking for. Thanks” to him and the rest of the team. experience. He got me exactly what I was looking for. Thanks” to him and the rest of the team. More

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Came in for a oil change talk to your Service department about a recall on my old truck still did not have the part so I called and talk to the lady doing your Internet Deals she put me in touch with Greg about a recall on my old truck still did not have the part so I called and talk to the lady doing your Internet Deals she put me in touch with Greg King. He was more then helpful look at ever truck on the lot that I asked him about and some that I didn't know about. So he got me in to one I liked. Helpful and cared about the job he was doing. More

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Nate was excellent, I was impressed with his ability to explain the features of the infiniti even though it was not their brand. Very easy to work with as was David and Rusty. Great dealership! explain the features of the infiniti even though it was not their brand. Very easy to work with as was David and Rusty. Great dealership! More

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Wow, this is the first time I've literally bought a vehicle online. Hill-Kelly Is my new go to dealership! Thank you Rusty/Joel. vehicle online. Hill-Kelly Is my new go to dealership! Thank you Rusty/Joel. More

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This is my second time buying from Hill Kelly. It will not be my last. I got a fair deal and no had no issues during my purchase! not be my last. I got a fair deal and no had no issues during my purchase! More

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I really appreciate working with “Buster”, he is great at what he does and works hard to get the deal to go through!! We have bought both our Jeeps here with him as our Sales Rep and will always come ba what he does and works hard to get the deal to go through!! We have bought both our Jeeps here with him as our Sales Rep and will always come back because of the wonderful service we receive!! More

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When the GSM tells you "I've been in the business 75 years" , you can already tell they don't know what they're clearly talking about. I have never had worse customer service than the GSM of this dealership in , you can already tell they don't know what they're clearly talking about. I have never had worse customer service than the GSM of this dealership in my life. When I state I have a problem with his (ADAM) service and he fights me on my opinion, clearly he should not be a manager. When I tell you that you have not called me once over the phone or directly spoken to the customer that is BUYING A CAR, you make your dealership look ridiculous. Fights me on why a "e-check" through paypal, the system the asked me to use for a downpayment, is taking long, well that's because its a check and there are processing days. A month into buying a car, and they have yet to send me my BoS, and have failed to register my car, especially when I was asked if I'd like for them to take care of it, and their fee was included in my payment. Absolutely worst service and does not know the intricacies of running their own business. For full disclosure, the problem is with the Manager, Adam Ramer. On the other hand, Prince (salesperson) has been nothing but a delight and attentive through this whole process. A month into this deal and the only person that has reached out to me has been Prince. Not once has the manager of a dealership not spoken to a customer who bought a car. YIKES. More

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