Adam Smith

I had such a wonderful experience at this dealership! Tony, the salesperson, Adam, the sales manager, and the financial Manager were all friendly, polite, and genuinely went out of their way to make sure Tony, the salesperson, Adam, the sales manager, and the financial Manager were all friendly, polite, and genuinely went out of their way to make sure I was happy with my purchase. They were very clear on the invoice, and there were no extra charges—everything was transparent. I visited other dealers, but none made me feel as comfortable and well taken care of as they did. I’m so grateful for their excellent service and highly recommend them!! More

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Working with Shawn made the purchasing experience a breeze. Dean Team has been a great group to work with breeze. Dean Team has been a great group to work with More

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Had an excellent experience at Dean Team working with Shawn. Everyone we met was personable, helpful, knowledgeable and we felt no pressure. Love my new Forester! Shawn. Everyone we met was personable, helpful, knowledgeable and we felt no pressure. Love my new Forester! More

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We always wanted our first car to be Subaru and we were at the right place, Steve did an amazing job in helping us get the right numbers we wanted. And as first time car buyers we were nervous, Steve made at the right place, Steve did an amazing job in helping us get the right numbers we wanted. And as first time car buyers we were nervous, Steve made sure we were happy with what he offered and he is very accommodating and friendly. We are happy with our purchase and Dean Team :) More

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From the first phone call I made to the actual sale I was impressed. The professional attitude of my salesman. He moved me to come in and discuss a possible sale. Shawn took the time to go out in the rain a impressed. The professional attitude of my salesman. He moved me to come in and discuss a possible sale. Shawn took the time to go out in the rain and take a video of the car I was interested in and send it to me. Shawn's friendliness convinced me. More

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While I was nervous about buying a new car, I had a lovely experience with dean team. Would love to shine the spotlight on Arthur as he was accommodating and responsive, top notch. Also a pleasant expe lovely experience with dean team. Would love to shine the spotlight on Arthur as he was accommodating and responsive, top notch. Also a pleasant experience with Adam. More

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We've never had a Subaru before, and this visit to Dean Team was a great first experience. Shawn was very informative and patient with us while we explored options in and out of this dealership, sent us v Team was a great first experience. Shawn was very informative and patient with us while we explored options in and out of this dealership, sent us videos of other car color combos he had on the lot when we couldn't come up on a week night, and helped finalize everything smoothly on the day or purchase. Working with Ike in finance was a breeze and Adam was very personable as well, helping give us more comfort and assurance that we were starting a relationship with a reputable dealership. More

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Perfect experience buying a car. Able to discuss and agree to terms over the phone instead of wasting your time like other dealerships do. Adam was fantastic to deal with on price Able to discuss and agree to terms over the phone instead of wasting your time like other dealerships do. Adam was fantastic to deal with on price and Arthur was on-point with communication through the whole process. Experience was straight-forward, quick, helpful, and great in every way. They even went above and beyond to get me a loaner until my car arrived since my existing vehicle was a total loss from an accident. Process at Dean Team is light-years ahead of other places. Would be more than happy to work with this team for future car purchases. More

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We had mixed feelings about our experience. Before we got into the vehicle, we were specifically told how clean it was. When we got in, it was not clean—not gross by any means, but there was tr Before we got into the vehicle, we were specifically told how clean it was. When we got in, it was not clean—not gross by any means, but there was trash and leaves/debris throughout the vehicle. When we came back, we were told that the vehicle we were trading in had begun smoking whenever they took it for a drive. This was incredibly surprising to us, as this was not something we had experienced before. We were definitely trading the car in for a reason, but had never experienced that issue or anything similar. The way the message was delivered implied that we were maybe trying to hide or be dishonest about the cars condition, which was not at all the case. Eventually, we all came to the conclusion that the vehicle was being driven with the parking brake on, which was engaged by Dean Team staff, not us. We were told that the experience did not impact the quote we were given for the trade in, but the experience was disheartening. When we came back, we were immediately prompted to begin filling out paperwork without being asked if we wanted to continue with the process. No one was rude or pushy, but we were not explicitly given the opportunity to openly communicate with or ask questions of the salesman regarding the vehicle. We were also told several times that the vehicle would be filled up with gas prior to our leaving. This was not really something that we expected and were pleasantly surprised by the promise. However, when we got in the van to leave, the gas tank was less than 1/4 full. Additionally, our down payment was not collected prior to departure. We did not realize this until we were already at home. Not a huge deal, but also doesn’t instill a lot of confidence in the dealership as a whole. All of these things together make our experience less than ideal, though we were happy with the price point and the overall kindness of the staff we encountered. More

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Steve Hirsch at dean subaru was great to work with on my trade in of a 2019 crosstrek with the subsequent purchase of a 2025 forester - no pressure - easy to Talk with and knowledgeable of product trade in of a 2019 crosstrek with the subsequent purchase of a 2025 forester - no pressure - easy to Talk with and knowledgeable of product More

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