Adam Smith | Page 8

No hassle, easy to work with car buying experience. I just bought my second Subaru from Dean Team. I've been to the other dealerships and this one is by far the easiest to work with. My buying experie I just bought my second Subaru from Dean Team. I've been to the other dealerships and this one is by far the easiest to work with. My buying experience was great! Simple, hassle free and friendly. But. the most impressive thing is that they didn't keep me there for half a day to buy a car. We finalized our agreement, I left to take care of some other things and when I came back, my car was ready and it took me about 20 minutes to sign contracts and leave with my car. I really appreciate their consideration for my time. More

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Fresh tactics in a stale industry I’ve purchased several new vehicles. Each time the salespersons/finance managers use the same annoying tactics to give me the same stale sales pitch. I’ve purchased several new vehicles. Each time the salespersons/finance managers use the same annoying tactics to give me the same stale sales pitch. On this occasion in mid-May 2019, having already spoken with two other dealerships in the St. Louis area with the same aforementioned unpleasant experience, I reached out to the Dean Team via their website chat feature. Surprisingly, Matt, Adam, and I conducted the entire sales conversation via chat. Once we confirmed the car I wanted matched the price I wanted and my credit and trade-in values were accurate, I went in to sign the paperwork. It was that easy. What a refreshing process! Matt and Adam are exceptional. Meeting with the Finance Manager at the close of the sale has historically been a loathsome experience, Dustin shattered that mold. He was quick, organized, and personable. He is truly in a league of his own. It seems to be the Dean Team way of business. I have never had such a pleasant experience at a dealership. As long as I live remotely close to a Dean Team dealership, I’ll be buying my cars there. This team is miles ahead of their industry peers in offering a stellar customer experience. They have earned a customer for life and that is not easy to do! More

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Awesome!! We just leased our 4th Subaru from Dean Team and the experience is always great! Adam is awesome and always knows exactly what we want! Can’t imagi We just leased our 4th Subaru from Dean Team and the experience is always great! Adam is awesome and always knows exactly what we want! Can’t imagine going anywhere else!!! More

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2019 Subaru Outback Purchase Smoothest, least stressful of any car purchases we have ever made and most satisfying. Adam Smith was helpful in sorting out options regarding choic Smoothest, least stressful of any car purchases we have ever made and most satisfying. Adam Smith was helpful in sorting out options regarding choice of Forester vs. Outback and which model of Outback best met our needs. The March discount on Outbacks also helped us make our decision. We like Adam's personality, patience and sense of humor. More

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Enjoyed our time spent with the team. We would come back when we need another car and recommend this dealership and Adam. Staff was very attentive to our needs, offering drinks and snacks. We would come back when we need another car and recommend this dealership and Adam. Staff was very attentive to our needs, offering drinks and snacks. Adam was friendly, funny, and knowledgeable. He went out of his way to try to help get us into the Subaru Forrester we wanted and came through with a great price too. ( Won't mention his driving! :) More

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Relaxed and organized Very friendly salesman, gave me ample time to ask questions and showed me how everything in car worked. Asked me several times if I was comfortable an Very friendly salesman, gave me ample time to ask questions and showed me how everything in car worked. Asked me several times if I was comfortable and offered me if I would like a water or anything else More

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Very Helpful Team My experience at Dean Team was very good. The staff was friendly, knowledgeable and gave me all the info I needed and they were quick about it. Very h My experience at Dean Team was very good. The staff was friendly, knowledgeable and gave me all the info I needed and they were quick about it. Very happy with my car thus far! More

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So far they are very helpful I asked Adam to make a measurement of a car for me an he did it while I was still on the phone. He seems very forthright and honest about pricing and I asked Adam to make a measurement of a car for me an he did it while I was still on the phone. He seems very forthright and honest about pricing and sales. More

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Dean Team Salespeople Make the Difference Adam Smith at the Dean Team Ballwin provided tremendous value to the car buying process. Not only was he able to find my wife and I exactly what we wa Adam Smith at the Dean Team Ballwin provided tremendous value to the car buying process. Not only was he able to find my wife and I exactly what we wanted, but he was able to do so in a way that made us feel comfortable throughout the entire process. There was none of the stereotypical salesperson pressure tactics. Adam was direct about what he could and could not do for us from the very beginning and that level of transparency allowed us to quickly get a deal done that left my wife and I extremely happy. I would recommend going to Adam at Dean Team Ballwin if you are in the market for a new or used vehicle. More

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Quick and Painless Adam made the entire process easy... from the moment I saw the car on the website through the process of purchase. All happened in less than 24 hours. Adam made the entire process easy... from the moment I saw the car on the website through the process of purchase. All happened in less than 24 hours. Great service and follow up! More

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