Adam Weinreb | Page 41

So pleased with this dealership. Juan and the service team were very professional and we're able to solve my issue quickly! Juan and the service team were very professional and we're able to solve my issue quickly! More

by Melinda West Verified Customer Verified Customer

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Best service advisory and good communication. Parts ordered received promptly and installed right away. Loaner was easy to receive. Parts ordered received promptly and installed right away. Loaner was easy to receive. More

by Julio Martinez Verified Customer Verified Customer

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Juan is simply an amazing service professional. He goes above and beyond to make sure his clients are very welcome and taken care of. He always does everything in his power to assist and support th He goes above and beyond to make sure his clients are very welcome and taken care of. He always does everything in his power to assist and support the needs of all those in hie care. I really appreciate him. More

by HYACINTH.BLACKSTOCK Verified Customer Verified Customer

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It is like a family. When I had to wait they fed me pizza. Work always done correctly and this type of dealership is what I look for when buying a car. It is my third vo When I had to wait they fed me pizza. Work always done correctly and this type of dealership is what I look for when buying a car. It is my third volvo More

by elazan Verified Customer Verified Customer

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I had previously purchased a car from here and had a great experience. I returned and bought a slightly used 2024 XC40. I purchased the car on a Sunday and by Wednesday was already experiencing issues. great experience. I returned and bought a slightly used 2024 XC40. I purchased the car on a Sunday and by Wednesday was already experiencing issues. Check tire light came on Wednesday and had to take it to the dealership, they addressed the issue promptly with no drama. On Thursday the passenger door would not open. I returned back to the dealership at 11 AM and was told there were no loaners so I had to sit there while they looked at it. At around 2:00 I am told the door needs an entirely new lock and must be ordered so I will have to return again. I am also told they might or might not have a loaner for me. At this point, I’ve been there 3 hours and find it unacceptable that this car is already having these issues a few days in. I asked to speak to a manager and was introduced to the most rude man I have ever encountered. Clearly off the bat this man had an issue with women and didn’t seem interested in helping me. I explained that I am repeat customer and would like some form of compensation for my time given that this car was literally just purchased days ago. He then starts to denigrate me for buying a used car and that all he can do is apologize. He was also sneering at me demanding what type of compensation I want in a raised voice. It was clear he was trying to intimidate and bully me as a female. I shouldn’t have to tell him how to do his job, a simple, we are so sorry, here’s a gift card to use at a later date, to compensate you for troubles caused by us and this defective car we sold you. Clearly customer service is not a priority for this dealership. More

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Amanda is genuinely the best advisor. She’s knowledgeable, professional and does not hide anything from you. She even let me know what my car may need in the future, and what to look for She’s knowledgeable, professional and does not hide anything from you. She even let me know what my car may need in the future, and what to look for should a part fail More

by Eric Verified Customer Verified Customer

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I’ve had countless great experiences at this dealership. Dropping my Volvo for service is freaking sweet: park, give them the keys and chill at their lounge. The turnaround time is pretty admirable. No comp Dropping my Volvo for service is freaking sweet: park, give them the keys and chill at their lounge. The turnaround time is pretty admirable. No complaints tbh More

by Francescoa Verified Customer Verified Customer

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The service department at Weston Volvo is very good. The person who took care of my car was friendly and professional. The service was provided in a timely manner. The person who took care of my car was friendly and professional. The service was provided in a timely manner. More

by Vivian Verified Customer Verified Customer

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While I live less than three miles from a Volvo dealership, I drive the 35 miles to Weston Volvo because their service AND integrity is top notch. My service technician Amanda is always prompt a dealership, I drive the 35 miles to Weston Volvo because their service AND integrity is top notch. My service technician Amanda is always prompt and professional in her dealings. Simply put, I have 100% confidence in Weston Volvo to treat me as a valued customer—-they are the best dealership I have ever dealt with my entire life. More

by Wenger Verified Customer Verified Customer

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Thanks for helping me with my appointment was easy and convenient, the person at the front desk was very helpful! convenient, the person at the front desk was very helpful! More

by GEOFANGY Verified Customer Verified Customer

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