Adnan Sehovic | Page 4

Excellent service experience thanks to Jim P. Jim always takes great care of me. He is the best and most highly respected service advisor around thanks Jim always takes great care of me. He is the best and most highly respected service advisor around thanks More

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Both Brendan Leary and Raymond Herbert were unprofessional, unsympathetic, and dismissive of the Vehicle malfunction that put my wife's life at risk as our brand new Audi A3 TURNED OFF as she d unprofessional, unsympathetic, and dismissive of the Vehicle malfunction that put my wife's life at risk as our brand new Audi A3 TURNED OFF as she drove down the highway Forcing her to merge through lanes of traffic with no power whatsoever running to the car as to not be rear ended while the car rapidly declined in speed. The explanation I was given was that the car 'needed a software update' that led to the malfunction. I'm sorry but no software update should override a moving vehicles electrical system. After expressing the concern of my family's safety in the vehicle I requested to speak with Adnan Sehovic about our options of getting into another vehicle. I went to the dealership to meet with Adnan at the time I informed them I'd be there to find out he'd already left. Brendan informed me he could not give me a loaner and de-emphasized the severity of my situation several times saying how seriously Audi takes customer service yet would not go above and beyond to call another manager at my request so I may speak to someone about this. When I asked Brendan who would be paying for my Lyft's that I had to take there and home, he laughed and said ' you are'. The car should never have turned off on the highway putting a life at risk which is the most important issue at hand and hopefully anyone that's considering an Audi will read this and be more informed of the Safety Concerns on these vehicles. If you still decide to go down this path I hope your vehicle is safer than ours and may you be treated with the respect we all deserve as consumers. More

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The professionalism of the employees at this dealership are exemplary !! Very much customer satisfaction focussed. are exemplary !! Very much customer satisfaction focussed. More

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Can’t say enough good things about the people that work at Audi Burlington. Top Tier customer service. at Audi Burlington. Top Tier customer service. More

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My experience was absolutely superb! ! I’m beyond thrilled. Thank you Jay Levy - you are terrific and so knowledgeable. ! I’m beyond thrilled. Thank you Jay Levy - you are terrific and so knowledgeable. More

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Jim treated me like a gentleman and addressed all my needs promptly and the video showing the undercarriage of my car and explaining what I needed was extremely comforting and helpful. needs promptly and the video showing the undercarriage of my car and explaining what I needed was extremely comforting and helpful. More

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Audi Burlington is always excellent service. Professional, on time and friendly! I highly recommend this dealership! Professional, on time and friendly! I highly recommend this dealership! More

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I was thoroughly impressed with the service I received from Nate, Alex, and Tom. They answered all my questions and graciously took their time to meet all my needs. Everyone that I interacted with at the from Nate, Alex, and Tom. They answered all my questions and graciously took their time to meet all my needs. Everyone that I interacted with at the dealership was professional and kind. I couldn’t be happier with my experience at Herb Chambers Audi (Burlington). In my opinion , Herb Chambers is THE place to go!!! More

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Great dealership, everything from start to finish of our purchase was great. This will be our fourth Audi from this dealership & we wouldn’t use anyone else. purchase was great. This will be our fourth Audi from this dealership & we wouldn’t use anyone else. More

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Adnan and all of his service and sales staff have been kind, patient and professional. I would never buy another car any place else. This is my 2nd car purchased at this dealership. kind, patient and professional. I would never buy another car any place else. This is my 2nd car purchased at this dealership. More

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