The vehicle had not been serviced before the sale.
The service warning message was still on. Had damage on the back bumper that was not disclosed before the sale or reported on the Carfax. The vehicle
The service warning message was still on. Had damage on the back bumper that was not disclosed before the sale or reported on the Carfax. The vehicle was not registered on the Audi website and the new ownership never set up. MyAudi App connection was not possible to set up. The price was above market. In other words, I should have not purchased the vehicle and I will never do business with them again. Very disappointed. This is my 4th Audi, Very bad customer service from Walters. Buyer beware.
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by tidiest.errata.0c
Mar 22, 2024 -
Walter's Audi responded
I’m sorry to read that you had a poor experience here. I’d love to look into your concerns here. While I try to establish who you are here internally do you mind please giving me a call?
John Scholz
General Manager
Walter’s Audi
(951) 441-6183
Adrian took great care of me!
He was patient, honest and worked hard to get the best deal possible.
He was patient, honest and worked hard to get the best deal possible.
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by nathan
Mar 05, 2024 -
Walter's Audi responded
Nathan,
We greatly appreciate you for leaving Adrian this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Adrian could provide you with top notch service. We are delighted to know that he was patient and honest. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Audi team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
This dealership is always on its A game.
i bought my third Audi here over the weekend and couldn’t be happier.
i bought my third Audi here over the weekend and couldn’t be happier.
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by LoriSan
Mar 05, 2024 -
Walter's Audi responded
Lori,
Providing phenomenal service is so important to us here at Walter's Audi and we are glad that our teams efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that we are always on our A game. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new Audi- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
One of the best to do it hands down!
Amazing dealer and staff. Everything was ready to go when I arrived. Fast, easy, and efficient process, especially with Adrian Sandoval.
Amazing dealer and staff. Everything was ready to go when I arrived. Fast, easy, and efficient process, especially with Adrian Sandoval.
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by Omarh
Feb 26, 2024 -
Walter's Audi responded
Omarh,
Thank you so much for leaving Adrian this positive review! We are so appreciative of the opportunity to work with you and we are glad that Adrian could provide you with A+ service. We are happy to know that he had everything ready to go when you arrived. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Audi team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Thank you Adrian Sandoval and Greg (Finance Manager) for
helping me with my purchase. The purchase and finance process was fast and efficient. Appreciate you accommodating my needs!
helping me with my purchase. The purchase and finance process was fast and efficient. Appreciate you accommodating my needs!
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by rgrefsrud
Other Employees Tagged:
Greg in finance
Jan 22, 2024 -
Walter's Audi responded
We greatly appreciate you for leaving Adrian and Greg this spectacular review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were helpful and made your car buying experience here at Walter's Audi fast and efficient. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Walters Audi was an amazing experience.
Everyone was very professional, knowledgeable and friendly. My salesman Adrian Sandoval went above and beyond with excellent service.
Everyone was very professional, knowledgeable and friendly. My salesman Adrian Sandoval went above and beyond with excellent service.
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by Pk1
Jan 15, 2024 -
Walter's Audi responded
Pk1,
We are grateful for you leaving Adrian this wonderful review! We are honored to have had the opportunity to work with you and we are glad that Adrian could provide you with 5-star service. We are pleased to know that he was professional, knowledgeable and friendly. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Audi team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Great salesman, Adrian and sales manager, David they
worked with my situation and met all my needs. Will be going back for my next purchase
worked with my situation and met all my needs. Will be going back for my next purchase
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by Nickrosas88
Other Employees Tagged:
David Yi
, Gloria Medina
Dec 11, 2023 -
Walter's Audi responded
We are grateful for you leaving Adrian and David this wonderful review! We are so appreciative of the opportunity to work with you and we are glad that they could provide you with 5-star service. We are pleased to know that they worked with your situation and met all of your needs. We look forward to working with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Audi team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Great easy service from Rob Benedict - I mentioned to him
I wanted the process to be quick and he made sure this was accomplished. Thank you Rob and Walter’s Audi!!
I wanted the process to be quick and he made sure this was accomplished. Thank you Rob and Walter’s Audi!!
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by norma.ramirez
Nov 02, 2023 -
Walter's Audi responded
Norma,
We greatly appreciate you for leaving Rob this stellar review! We are honored to have had the opportunity to work with you and we are glad that Rob could provide you with top notch service. We are pleased to know that he made your car buying process here at Walter's Audi quick. We hope to have the opportunity to work with you again in the future when the time comes. We warmly congratulate you on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
All the employees of the dealership were very friendly,
efficient and helpful. The assistance of David Yi, Adrian Sandoval and Gloria Medina during the sales process was excellent The visit was very enjoya
efficient and helpful. The assistance of David Yi, Adrian Sandoval and Gloria Medina during the sales process was excellent The visit was very enjoyable. The dealership itself in my believe and experience is very well run, organized and clean, like the best Audi dealerships should be. Highly recommended.
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by lst
Other Employees Tagged:
David Yi
, Gloria Medina
Oct 30, 2023 -
Walter's Audi responded
We greatly appreciate you for leaving David, Adrian and Gloria this stellar review and recommendation! We are so appreciative of the opportunity to work with you and we are glad they could provide you with top notch service. We are pleased to know they made your visit here at Walter's Audi enjoyable. If there is ever anything more that we may help you with please do not hesitate to let us know. We warmly congratulate you on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Oct 30, 2023 -
lst responded
Thank you John.
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