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Adrian Turnbull
Adrian Turnbull at Mall of Georgia Ford

Adrian Turnbull

Internet Sales Manager

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.4
206 Reviews
4.4

206 Reviews

Write a Review

206 Reviews of Adrian Turnbull

October 16, 2025

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Employee Rating

The service was prompt and curtios. The service advisor was very knowledgeable about the service I needed. More

by BRIANCOKLAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter

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October 12, 2025

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always a great experience, take great care of my truck, with comfortable surroundings great service More

by thedo36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Ashlynn Van Hees

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Oct 16, 2025

Mall of Georgia Ford responded

Thank you for sharing your wonderful experience with us. We are so pleased to hear that you consistently have excellent visits and that we take excellent care of your truck. It means everything to us that you feel comfortable in our facility and appreciate the quality service we provide. Your trust in us is truly valued, and we look forward to continuing to exceed your expectations.

October 01, 2025

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I like the Service pick up and drop. I really convenient for anyone don’t have time to wait at the Service More

by Jimmy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter

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Oct 03, 2025

Mall of Georgia Ford responded

Your positive feedback about our service pickup and drop-off convenience means so much to us at Mall of Georgia Ford. We understand how valuable your time is, and we're thrilled that our service options work well for your busy schedule. It's wonderful to know that we can provide a solution that fits your needs without requiring you to wait. We truly appreciate customers who take the time to share their experience with our team.

September 28, 2025

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Would not have vehicles serviced at this dealership. Very poor communication by service writer. Would not keep customer updated on progress or return calls from customer. More

by Snealy531
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James King, Joshua Carter, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Sep 29, 2025

Mall of Georgia Ford responded

We are concerned to hear about your experience and we understand your frustration. Clear and timely updates are essential to providing quality customer care, and we are sorry to hear that you feel we fell short. Your feedback helps us identify areas where we can improve our service processes. We would appreciate the opportunity to discuss this matter further and work toward a resolution. Please contact Chad Jackson at cjackson01@vtaig.com so we can address your concerns directly.

September 25, 2025

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Employee Rating

very pleased with the service. everyone was nice and helpful with any questions we had. More

by kimberly.michelle99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Sep 25, 2025

Mall of Georgia Ford responded

We are ecstatic to hear about your positive experience. Your satisfaction with our team's helpfulness and friendly approach means everything to us. We understand how important it is to have your questions answered thoroughly, and we're delighted that our staff was able to provide the support you needed. Thank you for taking the time to share your feedback - it truly helps us continue delivering excellent service to all our customers.

September 18, 2025

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Again, no issues, fast friendly service that provided a first rate solution to my issues More

by Owlyn
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Recommend Dealer
Yes
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September 17, 2025

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Came in for an oil change and my engine light due to fuel door. Changed my oil, the man was nice but never mentioned my gas cap and gave me an estimate for over 1000$ in upkeep. More

by Fordc0220
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashlynn Van Hees , Howard

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September 13, 2025

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Good service and quick. Being at the dealer service since got my truck 2years already More

by TANGKONG80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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August 31, 2025

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Employee Rating

Took car in for coolant issue. The service dept assessed the problem and communicated very well . Letting me know what was going on . Also when it took longer than expected they p More

by RANDBINO53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Ashlynn Van Hees

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August 27, 2025

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Employee Rating

The service was amazing! I love my car and how much I got it for! More

by rupalpatel0616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Sep 15, 2025

Mall of Georgia Ford responded

We sincerely value your wonderful feedback about your experience with us. It brings us great joy to hear that you found our service to be outstanding and that you are thrilled with your new vehicle and the value you received. Your satisfaction with both the car and the price you paid means everything to our team. Thank you for choosing Mall of Georgia Ford and for taking the time to share your positive experience with others.

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