Adrian Turnbull
Adrian Turnbull at Mall of Georgia Ford

Adrian Turnbull

Internet Sales Manager

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.4
184 Reviews
4.4

184 Reviews

Write a Review

184 Reviews of Adrian Turnbull

June 29, 2025

Dealership Rating
Employee Rating

Reason for 3 star applies to all new car dealerships, lower your used prices. Generally eager sales guy, inexperience showed and not up to date with the paperwork. Two hours of waiting burned. Discount ? More

by gicwi
Recommend Dealer
Yes

June 15, 2025

Dealership Rating
Employee Rating

Is was completely satisfied with my car buying experience . From my salesman to the financial department it was a quick awesome experience. Extremely professional. We picked out are vehicle and from there w More

by MARCBORNHORN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Jeff Wessels, Andy Stanley, Ashlynn Van Hees , Anthony Gomez , wonderful person

Jun 16, 2025

Mall of Georgia Ford responded

Thank you so much for sharing your experience! We're thrilled to hear that your car buying process was quick, smooth, and exceeded your expectations. It's great to know that Anthony and Dracos made you feel comfortable, respected your time, and delivered a truly professional experience from start to finish. Your trust means everything to us, especially knowing your past experiences elsewhere. We’re honored to have earned your recommendation and look forward to serving you, your family, and friends in the future. Thank you again for choosing Mall of Georgia Ford!

June 02, 2025

Dealership Rating
Employee Rating

When I pulled up on the lot salesman came out and met me asked what I wanted. I told him he went and got it. We took it for a ride. We did a little negotiating and I purchased a vehicle very friendly sal More

by mike.f.wall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2025

Mall of Georgia Ford responded

Thank you for sharing your experience! We're glad JT was friendly, knowledgeable, and helped you find the right vehicle. We appreciate your business and hope you enjoy your new purchase!

May 28, 2025

Dealership Rating
Employee Rating

The dealership itself is exceptional but the service department needs a bit of improvement. They tend to overlook service requests made by the customer. More

by latesha_c123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 02, 2025

Mall of Georgia Ford responded

Thank you for taking the time to share your feedback. We're glad to hear you had a positive experience with the dealership overall. Please reach out to Scott Tackabury at Stackabury@vtaig.com so we can better understand the situation and ensure your concerns are properly reviewed.

May 18, 2025

Dealership Rating
Employee Rating

Great customer service Completed repairs in a timely manner Kept me up to date with status of repairs Provided recommended services More

by LEXISDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter

May 21, 2025

Mall of Georgia Ford responded

Thank you for the fantastic review! We're so glad to hear that you had a great experience with our customer service, timely repairs, and communication throughout the process. We appreciate your feedback and look forward to assisting you again in the future!

April 24, 2025

Dealership Rating
Employee Rating

I liked their Customer Service follow up from Billy Heilein. Also liked the conveniece of their pick up service too. They were interested in my feedback. More

by klritter
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter , Billy Heinlein

Apr 25, 2025

Mall of Georgia Ford responded

Thank you for your feedback! We're glad to hear you had a positive experience with Billy's follow-up and our pickup service. We appreciate you taking the time to share your thoughts!

April 19, 2025

Dealership Rating
Employee Rating

I was unsatisfied with my service because of the fact that it took multiple weeks More

by DNG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 23, 2025

Mall of Georgia Ford responded

Thank you for taking the time to share your feedback. To ensure your concerns are fully reviewed and addressed, please reach out to Scott Tackabury at Stackabury@vtaig.com. We appreciate you bringing this to our attention and look forward to the opportunity to improve your experience.

April 18, 2025

Dealership Rating
Employee Rating

Service advisor knowledgeable efficient and professional. Excellent service, care of customers.work in a timely manner More

by JOHN.BALLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Mall of Georgia Ford responded

Thank you for your feedback! We’re so glad to hear that our service advisor provided knowledgeable, efficient, and professional service. We strive to offer excellent care and timely work, and we appreciate your recognition of that.

April 14, 2025

Dealership Rating
Employee Rating

It was a good experience and the service was great and they did a great job More

by J_P_Wallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Jeff Wessels

Apr 15, 2025

Mall of Georgia Ford responded

Thank you for sharing your experience! We're so glad to hear that everything went smoothly and that you received great service. It’s always our goal to provide a positive, efficient, and friendly experience, and it’s wonderful to know that came through during your visit. We appreciate you choosing us and look forward to serving you again in the future!

April 12, 2025

Dealership Rating
Employee Rating

Great job, quick service,very friendly people,always will recommend Mall of Ga ford. Thanks for everything!!!!! More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Mall of Georgia Ford responded

Thank you for the fantastic feedback! We're thrilled to hear that you had a great experience with our team at Mall of Georgia Ford. It’s wonderful to know that our service was quick, friendly, and met your expectations. Your recommendation means a lot to us! If there’s anything else we can assist you with in the future, don’t hesitate to reach out. We’re here to help!

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