Adrian White
Adrian White at Hayes Dodge Chrysler Jeep Ram Lawrenceville

Adrian White

Service Advisor

Hayes Dodge Chrysler Jeep Ram Lawrenceville

719 Duluth Highway 120
Lawrenceville, GA 30046

4.6
88 Reviews
4.6

88 Reviews

Write a Review

88 Reviews of Adrian White

September 05, 2025

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Employee Rating

They got the job done quickly for my wife. Originally they said they couldn't even look at it for several days but managed to fix it the same day in a few minutes. More

by dyackman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Magdalena Babiarz

August 29, 2025

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Prices are too high paid 91. 00 USD for oil change will look for another business with better prices More

by joseblasusa
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mark Chitwood

August 22, 2025

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It's taking longer & longer get oil change 1 1/2+ hours . Plus now charging extra if you use card. Just happen notice my truck was ready. They placed my keys & paper work on service reps desk with a large si More

by basstex
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Chitwood

Aug 28, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Hi there, our team is always hard at work to get your truck returned to you quickly! We hope to continue to improve our oil change times! We apologize for failing to notify you that your truck was ready. This was a mishandling on our end. Thank you for sharing your feedback as it is important to us. We hope your next visit is even better!

August 14, 2025

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Nice and very warm atmosphere. Would definitely recommend this place to others. Quality of work is in matched. More

by lmpage5
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Recommend Dealer
Yes

Other Employees Tagged: Mark Chitwood

Aug 15, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We're glad that you received a warm welcome and excellent service! We’d love to know what we could do to make your next visit a 5-star experience! Your feedback is important to us!

August 02, 2025

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Always makes me feel welcome. They always get to the bottom of the problem and get me back on the road in a timely manner. More

by mc5647
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Recommend Dealer
Yes

Other Employees Tagged: Mark Chitwood

Aug 07, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We don't waste your time around here! It's always a pleasure to serve you with a warm smile and quality customer service! Thank you for the kind words and we can't wait to see you again!

July 31, 2025

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Service department is a joke. Wanted to keep vehicle for warranty repairs but they don't do loaners. So I'm supposed to get home 3.5 hours away how? Take a bus? More

by aux9455
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Mark Chitwood

Aug 01, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Hi there, we understand your frustration regarding this situation. We do apologize for the inconvenience this caused as this is not a service we provide at this moment in time.

July 30, 2025

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It was in shop in November broke down on way home same lights. 5000$ broke down 06/13 spent 200 cleaned corrosion of November part Brought back 07/24 same issue picked up Saturday back in shop 07/30 5 d More

by karen_w56
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Mark Chitwood

Aug 07, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thank you for sharing this with us. We’re truly sorry to hear that your vehicle is still experiencing the same issue after multiple visits and repairs. That’s not the kind of experience we ever want for our customers especially after the time and money you’ve already invested.

July 30, 2025

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During the month my jeep was at Hayes I received two calls, one from my service adviser on the day I dropped it off because she had a question and one weeks later from the service manager. The lack of c More

by JULESALOON
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Recommend Dealer
No

Other Employees Tagged: Nathanial

Jul 30, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Hi there. We want to apologize for the poor communication you've received. You're 100% right, we dropped the ball during your visit. This does not accurately reflect the level of service we usually provide. Thank you for bringing this to our attention and your concerns will be presented to management.

July 28, 2025

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Employee Rating

Very attentive to my needs. The dealership took care of my problem in a timely manner. Everyone was friendly. Thank you More

by MATTW8
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We're happy to help! Thank you for trusting us to get the job done right! We appreciate your support and look forward to serving you again!

July 14, 2025

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Employee Rating

Been coming to this dealership for decades. Always can rely on the People here Adrian has always taken care of me.Even though he's been promoted several times through the years he still ta More

by sensat1
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Kelly

Jul 17, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We just want to say that we are so thankful for your continued business all these years. We've remained dedicated to providing excellent customer service since the day our doors first opened. Here's to many more years!

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