Adrienne Cross
Adrienne Cross at Henry Brown Buick GMC

Adrienne Cross | Page 26

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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5.0
277 Reviews

Dealership Experience

10 yrs, 6 mos

5.0

277 Reviews

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277 Reviews of Adrienne Cross

August 27, 2020

Dealership Rating

Was rushed through the process and found out after the fact the vehicle didn't have options I thought it did. There was no interest in providing good customer service, all they cared about was selling a c More

by CPLASARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Thomas James, Wagner Harrigan

Sep 10, 2020

Henry Brown Buick GMC responded

We are very sorry that you had a less than satisfying experience. Even though your experience didn't live up to the standards we set for ourselves, we take all feedback very seriously and will use your comments to improve.

August 27, 2020

Dealership Rating
Employee Rating

Have bought many trucks from Ben & the team at Henry Brown over the years and its always been FANTASTIC service! In and out no hassles! More

by JORDAN_23_85205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown

Aug 27, 2020

Henry Brown Buick GMC responded

Jordan, Congratulations on your new vehicle! We are so glad that Ben and the team had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 18, 2020

Dealership Rating
Employee Rating

EVERYBODY WAS GREAT FROM START TO FINISH I WOULD NEVER GO ANY WHERE ROB WAS GREAT CHAMP WAS GREAT ADRIENNE WAS THE BEST! I WILL BE BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

by TOM.TICHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2020

Henry Brown Buick GMC responded

It's great to hear Tom, that Rob and Adrienne were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 17, 2020

Dealership Rating
Employee Rating

The team at Henry Brown is awesome and one of the best. I have worked with Blake Brown in multiple vehicles and he goes above and beyond to ensure we are happy. Even in the service department, Mike Meade alw More

by TAIT_749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

Henry Brown Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 26, 2020

Dealership Rating
Employee Rating

Great car buying experience! This dealership, and specifically Dewight Byron, were very easy to work with and extremely helpful. Dewight made sure to answer all of my questions an More

by rileesechrist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron

Jul 27, 2020

Henry Brown Buick GMC responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 23, 2020

Dealership Rating
Employee Rating

Butch was amazing. He was a straight shooter and allowed to us meet with someone to help design our truck. He responded to text messages and kept us updated on the time frame of the truck. When we arrived h More

by Mrswint2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Butch Shearer , Also met Harold. He was new and eager to learn from the master Butch.

Jul 24, 2020

Henry Brown Buick GMC responded

Congratulations on your new truck! We are so glad that Butch had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 18, 2020

Dealership Rating
Employee Rating

Great team to work with. Extremely nice people and wanting to get a deal done. Bought a used GMC Sierra with ease and we’re very nice More

by manger.nick
Recommend Dealer
Yes

Other Employees Tagged: Joey Muna, Heidi Burns , Tim Bryant

Jul 19, 2020

Henry Brown Buick GMC responded

We are very happy to have provided you with such a positive experience, Nick! We sincerely value your business and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 10, 2020

Dealership Rating
Employee Rating

The entire staff that I interfaced with, during my visit, and subsequent purchase were very friendly and courteous. They made my buying experience very rewarding. More

by ALBASEBALL
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron

Jul 11, 2020

Henry Brown Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 27, 2020

Dealership Rating

Working with Dylan was great. Dylan kept me informed every step of the way letting me know the status of my truck being shipped from New Mexico. He also set up a loaner vehicle for More

by CHUCK STABENOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Barrett

Jun 28, 2020

Henry Brown Buick GMC responded

Thank you, Chuck! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Henry Brown Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 27, 2020

Dealership Rating
Employee Rating

Very genuine people here. The sales, finance and Very genuine people here. The sales, finance and management are top notch. My husband and I have purchased five vehicles from them over the last eigh More

by L&J SCOTTSDALE
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Brown , Ben Brown

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