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Adrienne Cross
289 Reviews
Dealership Experience
10 yrs, 7 mos
289 Reviews
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289 Reviews of Adrienne Cross
January 25, 2021
First experience not good. Our salesman was home with covid, the regular lease guy not present and his fill in was not up to the task and when Tom returned everything was handled. Our salesman, Butch, b covid, the regular lease guy not present and his fill in was not up to the task and when Tom returned everything was handled. Our salesman, Butch, back on the job and did an excellent job. His follow-up and customer service is the best I've experienced in 60 years of buying cars. Jimmy who filled in for Butch did a very good job as well. Eiji from finance called and did an excellent job of explaining your extended warranty program. Really appreciated his call. More
by JERRYDEANNA16
Verified CustomerOther Employees Tagged: Tom Wright, Rob Upchurch, Eiji Pollard, Butch Shearer , Jimmy Rowe
January 21, 2021
My new Yukon purchase was seamless. Jim Avise and Blake Brown are very customer conscience. My experience was again beyond expectations, Thank you very much! Brown are very customer conscience. My experience was again beyond expectations, Thank you very much! More
by JGOSIK
Other Employees Tagged: Blake Brown , Jim Avise
December 31, 2020
Have done a few deals with Waggy, he is always accommodating, honest and gets the job done! Looking forward to continuing our relationship with Henry Brown GMC!! accommodating, honest and gets the job done! Looking forward to continuing our relationship with Henry Brown GMC!! More
by KYLE82
Other Employees Tagged: Wagner Harrigan
December 25, 2020
A smooth honest and easy transaction i never felt i was getting the sales pitch. Butch gave the numbers to me straight wich i appreciate. There was nevery any back and fouth, buddy/pal and what you want yo getting the sales pitch. Butch gave the numbers to me straight wich i appreciate. There was nevery any back and fouth, buddy/pal and what you want your payments to be? I dont tolerate the typical salesman approach and my experience was so far from that. I want to thank Butch personally and would recommend him to my closest freind to go do business with him. More
by turbinepwr
Other Employees Tagged: Butch Shearer
December 22, 2020
Would recommend; however, felt we were being pushed to purchase a new one instead of doing a buy out on our leased car. Salesman was very professional. Transaction took extremely too long! Still waiting purchase a new one instead of doing a buy out on our leased car. Salesman was very professional. Transaction took extremely too long! Still waiting for refund for overpayment on the registration fee. More
by JCARTER14
December 20, 2020
Blake Brown was fantastic to work with. Transaction was smooth and the price was perfect! Unfortunately my brand new truck has a few problems that need to be fixed. No fun to have my new vehicle in the s smooth and the price was perfect! Unfortunately my brand new truck has a few problems that need to be fixed. No fun to have my new vehicle in the shop after the first week. Manufacturer problem, not dealership. Busy shop does slow things down a bit. More
by MATTHALL75
Other Employees Tagged: Blake Brown
December 20, 2020
Great overall service, but sometimes was a little pushy. Sometimes it takes to long in the process. Otherwise, great. That's why I chose to turn in my lease here than go back to Ohio. Sometimes it takes to long in the process. Otherwise, great. That's why I chose to turn in my lease here than go back to Ohio. More
by TOMTAMBORSKI
Other Employees Tagged: Thomas James, Rigo Ramirez , Joey Mundo (?)
December 13, 2020
Joel Price was very knowledgeable and easy to work with. I honestly believe I received a fair and good deal. I’ve already recommended him to my son who is in the process of buying a GMC now. I honestly believe I received a fair and good deal. I’ve already recommended him to my son who is in the process of buying a GMC now. More
by DEEGRIMMER
Other Employees Tagged: Joel Price - 5 star
December 09, 2020
Tom Wright was so good to work with! I called him and he handled everything for me. He called when the truck was ready and boom we did the deal. He came and picked up my truck to have a bed cover installe handled everything for me. He called when the truck was ready and boom we did the deal. He came and picked up my truck to have a bed cover installed and delivered it in short order! More
by ABDAVISBLDRS
Other Employees Tagged: Tom Wright
December 02, 2020
Rigo was easy to work with and answered all my questions I would definitely use him again if I needed to purchase again. Thank you. I would definitely use him again if I needed to purchase again. Thank you. More
by LORIEAJA
Other Employees Tagged: Rigo Ramirez
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