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Agnes Pusztai
Agnes Pusztai at Family Ford of Enfield
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Agnes Pusztai | Page 4

service advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
425 Reviews
4.8

425 Reviews

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425 Reviews of Agnes Pusztai

January 19, 2024

Dealership Rating
Employee Rating

Had a recall on my Lincoln. They were able to get me in within just a couple days. Great job! Work done right the first time. More

by myLincoln
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2024

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

January 16, 2024

Dealership Rating
Employee Rating

Agnes did a great job. She was quite professional and very helpful and even fix something else on the list for me. More

by Gestaman
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Jan 16, 2024

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear Agnes was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2024

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Employee Rating

I will be calling Ford directly about this dealership. I will not return to this dealership for any reason. More

by MUDDYDAWG75
Recommend Dealer
No

Other Employees Tagged: Agnes Pusztai

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Jan 19, 2024

Family Ford of Enfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 15, 2024

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Employee Rating

Visit was pleasant and Agnes was helpful My experience was a good one, location was a plus. More

by HIJEAMOTO
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Jan 16, 2024

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad Agnes was able to help, and we hope to see you again!

January 15, 2024

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Employee Rating

Polite, comfortable and timely. I have doing business with Family Ford for sixteen yrs and have always found them to be honest and fair. It has now been 6 vehicles. More

by JMASSE1
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Jan 16, 2024

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

January 15, 2024

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Employee Rating

Great experience Took my truck on time gave me a ride home, had it completed in one day went flawless More

by CAMARO1973Z28
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Jan 16, 2024

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 20, 2023

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Employee Rating

The recall on my two GSA fleet vehicles was completed fast and without any issues. Agnes kept me up to date through the entire process. Great experience. More

by Michael.sullivan0
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Dec 21, 2023

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 19, 2023

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Employee Rating

Agnes explained the recalls on my new used car and took care of the details to get the recalls taken care of. She knew my car, my name, and it really felt like she was looking out for my best interests. More

by Jon.landry
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Dec 19, 2023

Family Ford of Enfield responded

Thank you so much for your excellent review, Jon! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

December 15, 2023

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Employee Rating

Dealership is always on time when quoting time for services being done. Friendly staff. In the past the dealership would offer a complimentary car wash when services were done there. Miss that. More

by LMLALLY51
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Dec 17, 2023

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 12, 2023

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Employee Rating

It was great. They picked up and dropped off the car . The service was excellent. More

by DOGWOOD6303
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Dec 12, 2023

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

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