Agustin Ibarra
Agustin Ibarra at Midway Dodge

Agustin Ibarra

Service Advisor

Midway Dodge

4747 S Pulaski Rd
Chicago, IL 60632

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4.4
9 Reviews
4.4

9 Reviews

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9 Reviews of Agustin Ibarra

May 17, 2026

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Employee Rating

Got my vehicle serviced in less than an hour. Service tech was able to recommend a service package that fit my needs. More

by jorgegarcia12362
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Santiago Rosales

May 11, 2026

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Employee Rating

Very kind I liked the fsct that they shared ypdates about my cars. Not good since there was no coffee or water but Augustin was very kind and explained all the info More

by Christina.aguilar1
Recommend Dealer
Yes

Other Employees Tagged: Agustin Ibarra

May 11, 2026

Midway Dodge responded

THANK YOU FOR THE GREAT REVIEW OF AGUSTIN! We are currently working of getting our coffee and water machine repaired and will have that up and running soon!

April 14, 2026

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Employee Rating

Agustin was a great and concise advisor. Midway Doge staff is efficient and knowledgeable in their practice. More

by torres.abigail71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Midway Dodge responded

Hello! Thank you so much for your review! Agustin is a customer favorite to work with! We look forward to seeing you on your next service visit!

April 03, 2026

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Employee Rating

Everyone is very nice and Agustin is an awesome service person Everyone is very nice and Agustin is an awesome service person, he is very knowledgeable of customer needs More

by Mickeypruitt4
Recommend Dealer
Yes

Other Employees Tagged: Agustin Ibarra

Apr 06, 2026

Midway Dodge responded

Thank you for your awesome review of Agustin and Thank you for being a valued Midway Dodge customer!

April 03, 2026

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Employee Rating

I enjoyed the dealership you guys did an awesome job on my road change I will to everybody about the great services you got thank you More

by Ntnowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2026

Midway Dodge responded

THANK YOU FOR BEING A VALUED MIDWAY DODGE CUSTOMER! WE WILL SEE YOU AT THE NEXT SERVICE!

March 24, 2026

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Employee Rating

they sold me a vehicle with a leaking roof ball tires no antenna no electrical charge point as is I had to pay extra for all these other parts, but the service department was amazing More

by rr.davis99
Recommend Dealer
No

Other Employees Tagged: Agustin Ibarra

Mar 24, 2026

Midway Dodge responded

Hello, If you need assitance, please reach out to the Sales Manager. Thank you for the positive review of our Service Dept. Thanks, Midway Dodge Service Department

March 23, 2026

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Employee Rating

The mechanic did not put windshield washer solution in my car that made me wonder what else he did not do!!! that he might get away with!! More

by sheba7v
Recommend Dealer
No

Other Employees Tagged: Agustin Ibarra

Mar 24, 2026

Midway Dodge responded

Hello, I am sorry to hear about your windshield washer fluid not being topped off during your service visit. At the time of your visit, we were in the process of switching out the cold weather blend for warm weather blend leaving us with no washer fluid for a few hours. Although this is not excuse, it is does explain why the washer fluid was not topped off during your visit. Please feel free to stop by whenever at your convenience and we can fill that up for you, along with any other fluids you may need. Midway Dodge stands by our service and rest assured anything your vehicle comes in for gets done in a complete and professional manner.

March 13, 2026

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Employee Rating

My truck was in and out , Agustin was very friendly and very helpful. Midway Dodge was very clean. The cashiers were also very respectful and kind More

by Daisyargueta30
Recommend Dealer
Yes

Other Employees Tagged: Agustin Ibarra

Mar 13, 2026

Midway Dodge responded

Hello ! Thank you for sharing you rexperience! We look forward to serving you again the future! :)

March 08, 2026

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Employee Rating

Made an appointment online for factory recall work and provided the recall information. Spoke with the service manager the morning of the appointment to confirm they have the correct airbags in stock. He More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 10, 2026

Midway Dodge responded

Hello Chris, I am sorry to hear about the expirience. Whenever online appointments are made, the parts are ordered for that vehicle. We were shorted on our order that day in which only one airbag came in. Now, we fully acknowledge this is not any fault of yours, and we apologize for the delay and hope to do better in the future.

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