Al Cusano
Al Cusano at Bowditch Ford

Al Cusano | Page 10

Service Advisor

Bowditch Ford

11291 Jefferson Ave
Newport News, VA 23601

4.6
434 Reviews
4.6

434 Reviews

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434 Reviews of Al Cusano

November 27, 2025

Dealership Rating
Employee Rating

Totally awesome Service every single time! My go to for over 10 years now! Both buying and service! More

by starlady91104
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 27, 2026

starlady91104 responded

You Guys Rock!!!!

November 24, 2025

Dealership Rating
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Excellent Service! Each and every single time I come in, they are so attentive and prompt! Keep up the great work! Thanks! More

by Klcourtney82
Service Price Transparency
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Recommend Dealer
Yes

November 22, 2025

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Al and his team did a great job in every aspect of my time in the Service Department. More

by dtorchred
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 20, 2025

Dealership Rating
Employee Rating

Take to long for an oil and filter change. Also state inspection. The price is to high. We can't see what the mechanic are doing anymore because of the old car and the toolboxes are blockin More

by NONE25
Service Price Transparency
Workmanship
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Recommend Dealer
No

November 19, 2025

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Sales and service at bowditch Ford are first class . Would highly recommend the dealership to all my friends and family. More

by RSDJDJ1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walter Holmes, Amanda Price , Daniel Toth

November 19, 2025

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Employee Rating

Everyone at Bowditch Ford has been very helpful to me. From the Sales Department all the way to the Service Department. Very kind patient and informative whether I was purchasing my vehicle's or having th More

by sappmary28
Service Price Transparency
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Recommend Dealer
Yes

November 14, 2025

Dealership Rating
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Good service. Service mgr Mr Al Copano (sp) accommodating. Vehicle was ready when he said it would be. No extra waiting. More

by Daniel.e.bergeron88
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Recommend Dealer
Yes

November 14, 2025

Dealership Rating
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Great service. Done in a timely matter and on schedule I was told. Always good service. More

by budgolf1961
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Walter Holmes

November 14, 2025

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Employee Rating

The service center sucks you can call no answer is someone does pick up they immediately hang up. Was told my car is at 100,000 mi it's not worth fixing to go buy a new one. went with the transmissio More

by VENOMWOLF57
Service Price Transparency
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Recommend Dealer
No

November 13, 2025

Dealership Rating
Employee Rating

This dealership and the service manager, Al, have always been good to us. My car was inspected and failed the rear brakes check. They replaced the brakes and also found a fluid leak around some seals. Al More

by cattbyrd47
Service Price Transparency
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Recommend Dealer
Yes
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