Al Cusano | Page 9

Excellent competent service! ! The best!! We went to southern Ford Newport news and they could not fix our truck in 3 months. On the other hand bowdwitch did it in 24 hours just b ! The best!! We went to southern Ford Newport news and they could not fix our truck in 3 months. On the other hand bowdwitch did it in 24 hours just because they had to order a part. We are extremely happy with them and will continue our business here. More

by yiceliacorria Verified Customer Verified Customer

Report | Print

Dealership was clean, check in was quick and easy. Why is there a surcharge when you use the vending machine (I used my card) ? Why is there a surcharge when you use the vending machine (I used my card) ? More

by robert.humphrey Verified Customer Verified Customer

Report | Print

I have been in several times and notice the "fix" is typically to reset the service engine notification. I am not an expert however I have worked on several vehicles over the years and was taught that i typically to reset the service engine notification. I am not an expert however I have worked on several vehicles over the years and was taught that is not the solution. I then have had to bring the vehicle back in and am charged more money to actually fix the issue. In essence I'm being charged twice for the issue that was not addressed. Additionally, the service manager Al is not very customer service friendly. Not allowing me to explain the issue and share what I'm experiencing with the vehicle. More

by BRIANLEKEITH Verified Customer Verified Customer

Report | Print

Your Service Advisor Al Cusano always gives me the best service. He is a great asset to Bowditch and that’s why I keep coming service. He is a great asset to Bowditch and that’s why I keep coming More

by KC Verified Customer Verified Customer

Report | Print

Nice atmosphere, the service manager was very professional and went over all steps with my vehicle. Didn't feel pressured to buy everything just because. The dealership was very clean as well. professional and went over all steps with my vehicle. Didn't feel pressured to buy everything just because. The dealership was very clean as well. More

by biggin2110 Verified Customer Verified Customer

Report | Print

Got an oil change it took forever and it’s overpriced. Every time I get a oil change there the price goes up five or $10. Every time I get a oil change there the price goes up five or $10. More

by MOOREBUILDERS Verified Customer Verified Customer

Report | Print

Very satisfied with the work performed in a timely manner and answered all of my questions and answered all of my questions More

by LIBJOHNM Verified Customer Verified Customer

Report | Print

Dealership is responsive and keeps the customer informed. They are good with turnaround times as well. They are good with turnaround times as well. More

by jason.calbert Verified Customer Verified Customer

Report | Print

I was lied to about a service. I will try once more because of one kind employee understanding my point of view I will try once more because of one kind employee understanding my point of view More

by Noworkcompleted25 Verified Customer Verified Customer

Report | Print

Love Bowditch Ford. I have been a customer for about 30 years now. Great place. I have been a customer for about 30 years now. Great place. More

by ANDREAH1 Verified Customer Verified Customer

Report | Print