Al Cusano
Al Cusano at Bowditch Ford

Al Cusano | Page 28

Service Advisor

Bowditch Ford

11291 Jefferson Ave
Newport News, VA 23601

4.6
424 Reviews
4.6

424 Reviews

Write a Review

424 Reviews of Al Cusano

June 05, 2025

Dealership Rating
Employee Rating

My veteran friend Al Cusano has always taken Good care of my vehicles whenever I have a problem. Thank you. More

by Leander.stone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Brannon, Amanda Price

June 05, 2025

Dealership Rating
Employee Rating

Had a great experience and was well taken care of by the entire staff the whole time. More

by usncaptamerica04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Trower

June 04, 2025

Dealership Rating
Employee Rating

Prompt attention to service needs is appreciated. We are long time customers and have bought several cars since 1972 and done so because of the great service. More

by CONITER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 04, 2025

Dealership Rating
Employee Rating

My service rep Tristan never called me back. I received an email about a recall for my truck, and when I responded back to make an appointment, the response stated I needed to call to make it. More

by MICHAELBLOWERS101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tristen Brannon

June 04, 2025

Dealership Rating
Employee Rating

I bought my car at Bowditch and for 15 years they have always been great!! More

by Lforrester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 04, 2025

Dealership Rating
Employee Rating

This service shop is always always always responsive. They provide reasonable prices and quickly do the work. More

by thomaskramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Brannon

June 04, 2025

Dealership Rating
Employee Rating

Our service manager Al has always been honest and trustworthy with fantastic service. Our outstanding service has taken our truck to 200 thousand miles. More

by DRIVER.RYMER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 04, 2025

Dealership Rating
Employee Rating

I purchased my truck from Bowditch in 2015 ten years ago and i love it. More

by jgray22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Brannon, Ken Nelson , Joseph Gray

June 03, 2025

Dealership Rating
Employee Rating

The customer service and staff are excellent. I love that they make you feel comfortable. More

by Inaldn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2025

Dealership Rating
Employee Rating

Always friendly with great service. I wait with my vehicle for most service requests and they finish sooner than expected but prepare me in advance. I’ve been able to have most services More

by nrforre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda Puglisse

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