Al Cusano
Al Cusano at Bowditch Ford

Al Cusano | Page 39

Service Advisor

Bowditch Ford

11291 Jefferson Ave
Newport News, VA 23601

4.6
424 Reviews
4.6

424 Reviews

Write a Review

424 Reviews of Al Cusano

May 29, 2024

Dealership Rating
Employee Rating

Had my rear brake pads and rotors replaced. Took about an hour and a half. Didn’t cost more than I expected it to. More

by ceceliag0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 25, 2024

Dealership Rating
Employee Rating

I have been dealing with Bowditch Ford since 2004 and I take my car and truck to Bowditch for all service work. They have excellent service and specials. For service Al can't be beat. And others I have d More

by budgolf465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 22, 2024

Dealership Rating
Employee Rating

Al Cusano is the best service manager I have ever worked with. He listens to the customer and ensures what needs to be done gets done, with no extra charges for unnecessary system analysis or unnecessary r More

by bednarek2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 22, 2024

Dealership Rating
Employee Rating

Always great and prompt service. Linda always takes care of me in sales and Al in service! More

by LPUGLISSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 20, 2024

Dealership Rating
Employee Rating

Al is the best service writer in tidewater. He always makes sure my service is completed quickly and with the best possible price. The dealership is very clean and full of professionals willing More

by joseph.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 20, 2024

Dealership Rating
Employee Rating

I have been using bowditch ford for over 30 years, Al and his team as well as the other associates have treated me awesome and with respect. I recently purchased a new explorer and Linda was fabulous and ve More

by addismae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda Puglisse

May 18, 2024

Dealership Rating
Employee Rating

All personal were courteous and efficient. My wait time was reasonable and the quality was good. More

by mrbill_23601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Nelson

May 17, 2024

Dealership Rating
Employee Rating

Thanks to Al Bowditch successfully responded to an unscheduled rear brake replacement. Service continues to be exceptional. More

by jewrightjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2024

Dealership Rating
Employee Rating

The customer service at Bowditch is excellent. I received my car in time recommended for State inspection. More

by ELIZAKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 15, 2024

Dealership Rating
Employee Rating

I always get quality care from Al and all the technicians at Bowditch Ford. Good service at a fair price. More

by roadster01fan
Recommend Dealer
Yes
...
39
...

Dealership Inventory (132 Vehicles)

new 2026 Ford Ranger car, priced at $42,683
2026 Ford Ranger
new
Black exterior
Automatic
Four-wheel Drive
used 2024 Chevrolet Silverado 1500 car, priced at $26,950
2024 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Four-wheel Drive
new 2026 Ford Escape car, priced at $29,294
2026 Ford Escape
new
Oxford White exterior
Automatic
All-wheel Drive
new 2025 Ford Transit-150 car, priced at $39,887
2025 Ford Transit-150
new
OXFORD WHITE exterior
Unknown
Rear-wheel Drive
new 2025 Ford Bronco car, priced at $39,951
2025 Ford Bronco
new
Azure Gray Metallic exterior
Automatic
Four-wheel Drive
used 2021 Subaru Ascent car, priced at $18,595
2021 Subaru Ascent
used
Crimson Red Pearl exterior
CVT
All-wheel Drive