Dealership Experience
9 yrs, 3 mos
Industry Experience
27 yrs, 1 mo
78 Reviews
Write a Review78 Reviews of Al Duncan
May 14, 2018
Great as usual Berger has a great group of people to work with. Theyr'e alway met or exceeded my expectations no matter what work had to be done. Berger has a great group of people to work with. Theyr'e alway met or exceeded my expectations no matter what work had to be done. More
May 10, 2018
sway bar I made an appointment for a clunking noise. Told them to check the sway bar because that broke before and it was the same noise. They never checked I made an appointment for a clunking noise. Told them to check the sway bar because that broke before and it was the same noise. They never checked that and replaced the gas pump. Right away it was making the same noise so I took it back in and the sway bar was broken. I therefore, had to pay 2 $100 deductibles. If they would have checked it the 1st time I brought it in, I would not have had to come back. Waste 2 more days of my time and an extra $100. Al Duncan, however was very kind and is very good at his job. When I come back it would be a pleasure to work with him. Commendable employee More
May 09, 2018
Employees are very nice. Everyone is very nice and the shop is very clean. I like the fact they do not try to sell you parts or services you do not need. Everyone is very nice and the shop is very clean. I like the fact they do not try to sell you parts or services you do not need. More
Other Employees Tagged: Mark Bivins, John Stull, Jeff Bredeweg , Jeremy Anderson, Joe Christopher, Adam Havens
May 04, 2018
Quick, friendly, efficient service as always I was greeted by friendly staff, assisted quickly, and the work was done for a fair price.....would highly recommended Berger Chevrolet to anyone. I was greeted by friendly staff, assisted quickly, and the work was done for a fair price.....would highly recommended Berger Chevrolet to anyone. Al Duncan is great in Service and James Thurkettle is an excellent sales person More
Other Employees Tagged: James Thurkettle, Micaela Sian
May 04, 2018
Al was very helpful it was an overall great experience from the initial scheduling, the follow up call from Patty, providing me with a loaner vehicle, and the overall fri it was an overall great experience from the initial scheduling, the follow up call from Patty, providing me with a loaner vehicle, and the overall friendly atmosphere. More
April 27, 2018
A/C Repair Quick and reliable! They were able to fit me in without and appointment and get my car fixed quicker than expected! Truly grateful for the excellent s Quick and reliable! They were able to fit me in without and appointment and get my car fixed quicker than expected! Truly grateful for the excellent service. More
Other Employees Tagged: Joe Christopher
April 23, 2018
Immediate, friendly help Thanks for taking care my car the same day I brought it in, and offering to transport me to and from work. It is wonderful knowing that when my car b Thanks for taking care my car the same day I brought it in, and offering to transport me to and from work. It is wonderful knowing that when my car breaks down unexpectedly, Al and Berger Cevrolet are there to help! More
April 23, 2018
Explanation I would have liked a better explanation about what the difference is between 2 wheel and 4 wheel alignment and how that works for my specific vehicle I would have liked a better explanation about what the difference is between 2 wheel and 4 wheel alignment and how that works for my specific vehicle I didnt push for additional explanation as I felt rushed out More
April 14, 2018
Service Al was friendly as always. Service and brakes changed in about 3 hrs. Price was competitive. Oil change on my wife’s car was a little pricey though. Al was friendly as always. Service and brakes changed in about 3 hrs. Price was competitive. Oil change on my wife’s car was a little pricey though. More
April 08, 2018
Quick Lube with tire Rotation I went into quick lube to get my oil changed, tires rotated, and my cabin air filter changed. Apart from the price of a cabin air filter (>.<), everyt I went into quick lube to get my oil changed, tires rotated, and my cabin air filter changed. Apart from the price of a cabin air filter (>.<), everything was amazing. Fast service, friendly, and no issues with quality. More