Al Duncan
Al Duncan at Berger Chevrolet, Inc
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Al Duncan | Page 7

Service Advisor

Berger Chevrolet, Inc

2525 28th St SE
Grand Rapids, MI 49512

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78 Reviews

Dealership Experience

9 yrs, 3 mos

Industry Experience

27 yrs, 1 mo

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rated

78 Reviews

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78 Reviews of Al Duncan

May 14, 2018

Dealership Rating
Employee Rating

Great as usual Berger has a great group of people to work with. Theyr'e alway met or exceeded my expectations no matter what work had to be done. More

by EVAN.CUPERUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 10, 2018

Dealership Rating
Employee Rating

sway bar I made an appointment for a clunking noise. Told them to check the sway bar because that broke before and it was the same noise. They never checked More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 09, 2018

Dealership Rating

Employees are very nice. Everyone is very nice and the shop is very clean. I like the fact they do not try to sell you parts or services you do not need. More

by MKEOP73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Bivins, John Stull, Jeff Bredeweg , Jeremy Anderson, Joe Christopher, Adam Havens

May 04, 2018

Dealership Rating
Employee Rating

Quick, friendly, efficient service as always I was greeted by friendly staff, assisted quickly, and the work was done for a fair price.....would highly recommended Berger Chevrolet to anyone. More

by Guest007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Thurkettle, Micaela Sian

May 04, 2018

Dealership Rating
Employee Rating

Al was very helpful it was an overall great experience from the initial scheduling, the follow up call from Patty, providing me with a loaner vehicle, and the overall fri More

by Jdkarafa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 27, 2018

Dealership Rating
Employee Rating

A/C Repair Quick and reliable! They were able to fit me in without and appointment and get my car fixed quicker than expected! Truly grateful for the excellent s More

by CURTIS.MONAGHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Christopher

April 23, 2018

Dealership Rating
Employee Rating

Immediate, friendly help Thanks for taking care my car the same day I brought it in, and offering to transport me to and from work. It is wonderful knowing that when my car b More

by hjhicks1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 23, 2018

Dealership Rating
Employee Rating

Explanation I would have liked a better explanation about what the difference is between 2 wheel and 4 wheel alignment and how that works for my specific vehicle More

by TINCOH34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 14, 2018

Dealership Rating
Employee Rating

Service Al was friendly as always. Service and brakes changed in about 3 hrs. Price was competitive. Oil change on my wife’s car was a little pricey though. More

by PICALPROPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 08, 2018

Dealership Rating
Employee Rating

Quick Lube with tire Rotation I went into quick lube to get my oil changed, tires rotated, and my cabin air filter changed. Apart from the price of a cabin air filter (>.<), everyt More

by BATES3289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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