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Al Duncan
78 Reviews
Dealership Experience
11 yrs, 5 mos
Industry Experience
29 yrs, 3 mos
78 Reviews of Al Duncan
June 29, 2018
Oil change Fast reasonable oil change no pushy sales of items not needed. Always a quick pleasant experience when bringing my vehicle in for service. Additional Fast reasonable oil change no pushy sales of items not needed. Always a quick pleasant experience when bringing my vehicle in for service. Additional rebate was given- bonus More
by PATRICKSTOUT
Verified CustomerOther Employees Tagged: Mark Bivins, John Stull, Jeff Bredeweg , Jeremy Anderson, Darin Baas, Joe Christopher, Adam Havens, Johnathan Uredi
June 22, 2018
Overheating My car started overheating so I took it directly to the service center, they couldn't get it in that day, but told me to leave it there overnight. Al My car started overheating so I took it directly to the service center, they couldn't get it in that day, but told me to leave it there overnight. Al called me later the next day and told me it was all ready to go, and the best part about it was that everything was FREE under my warranty!!!! That made my day, what a blessing!!! More
by MISSMANN2002
Other Employees Tagged: Jeremy Anderson
June 20, 2018
Helpful service resolution Had a part go out 10,000 over my warranty. Steve in service was able to get it fixed with the help of gm. Thank you Steve. Had a part go out 10,000 over my warranty. Steve in service was able to get it fixed with the help of gm. Thank you Steve. More
by SHIH_ZHU304
Other Employees Tagged: Steve
June 19, 2018
Chevy silverado Very helpful and friendly. Made it easy for me to come in and drop off car was fixed properly I will buy my next vehicle from Berger Very helpful and friendly. Made it easy for me to come in and drop off car was fixed properly I will buy my next vehicle from Berger More
by ROBERTOUWINGA21
June 18, 2018
Just like I like I Love coupons. I like to use coupons, so I think it's great that they email them to me. Keep up the great service. I Love coupons. I like to use coupons, so I think it's great that they email them to me. Keep up the great service. More
by David
Other Employees Tagged: Mark Bivins, John Stull, Jeff Bredeweg , Jeremy Anderson, Darin Baas, Joe Christopher, Adam Havens, Johnathan Uredi
June 13, 2018
Second Oil Change Just getting an oil change and they are great to work with. Berger has always treated me very well with buying my car and then keeping me in the loop Just getting an oil change and they are great to work with. Berger has always treated me very well with buying my car and then keeping me in the loop with having to get the oil changed on a regular basis. More
by Vipersrule2018
Other Employees Tagged: Darrell Pike
June 12, 2018
Great experience! Berger has always treated me fairly. With their knowledge and understanding of the product they have been great. Thank you, Berger for the experien Berger has always treated me fairly. With their knowledge and understanding of the product they have been great. Thank you, Berger for the experience. I will be visiting soon. More
by HTLH48
Other Employees Tagged: Mark Bivins, Jeff Mariner, Dale Kramer , Richard Carten, Joe Christopher, Hugh Collins, Jeremy Colon, Michael Nelson, James Thurkettle
June 11, 2018
Customer service Each time I had service staff greet all incoming and outgoing going customers with a smile, friendly & professional. Direct you to seating and coffee Each time I had service staff greet all incoming and outgoing going customers with a smile, friendly & professional. Direct you to seating and coffee area. More
by CRISTELS58
May 28, 2018
Was told a problem was fixed and it wasn't Long story short I had my positive battery cable fixed when I picked it up went home and on my way home noticed it was still doing the same thing as b Long story short I had my positive battery cable fixed when I picked it up went home and on my way home noticed it was still doing the same thing as before ... so now I have to bring it back in tuesday and lose more money because I dont have a vehicle to get to the job site More
by MYFIGHTMATTERS
May 21, 2018
New turbo for my Cruz installed with no problems Al handled everything. I too advantage of the shuttle service to and from work. Care runs much better now and it was covered under warranty. Al handled everything. I too advantage of the shuttle service to and from work. Care runs much better now and it was covered under warranty. More
by JOHN.PERSAK
