Al Hassan | Page 48

Friendly Place Friendly People There's nothing better than a dealership with awesome cars and great people to help you out! One of my first thought about car buying, in general, is There's nothing better than a dealership with awesome cars and great people to help you out! One of my first thought about car buying, in general, is "if the sales rep tries to ram a car down my throat, I'm leaving right away!" That did not happen, rather, I was kindly greeted and assisted by the sales staff in a very professional manner, but down to earth! I wanted a WRX and that's where our conversation stayed, I wasn't brushed off, I wasn't given a counter offer for a car I did not want!! To be treated like a customer and to be listened to, Grand Subaru does it right! More

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Simply The Best Subaru Buying Experience! Such a pleasant, no haggle process in buying my new 2017 Crosstrek! Nicole was knowledgeable, friendly, patient, and helpful! I felt respected through Such a pleasant, no haggle process in buying my new 2017 Crosstrek! Nicole was knowledgeable, friendly, patient, and helpful! I felt respected throughout the whole buying process. Nicole took time to sit in my new car with me, to explain the interior features, and how to use each one. It was refreshing to find Grand Subaru, and to work with Nicole, Melissa, and AL, after having an unpleasant visit to another dealer 2 days before. With the first dealer, I walked out feeling stressed and humiliated. With Grand Subaru, I drove out, as one very happy owner of a spectacular new Crosstrek! I contacted Grand Subaru, through an internet inquiry, and was first contacted by Nicole. The communication, and information I received, by phone and email was superior. I was never rushed, and I was given time to think and make my own decisions. So grateful for the Grand Subaru Team :) Thank you! More

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Above and beyond my expectations Jeff Schade made my car buying experience far easier and enjoyable than I could have expected. We settled on a purchase price before I even set foot Jeff Schade made my car buying experience far easier and enjoyable than I could have expected. We settled on a purchase price before I even set foot in the dealership. After that, Jeff even called me to let me know about an Auto Show promotion that Subaru was running, which decreased my purchase price even more. My wife and I settled on a Forester that required a factory order, and placing the order was no issue with Jeff taking care of the details. When we picked up our new car, the final documentation, financing, and delivery process was quick and easy. Even the finance guy, Al, was a pleasure to work with - not your stereotypical mean finance man. Jeff went through the car with us to teach us all of the details and need-to-know things on the technology side and made us feel comfortable before we left. I would definitely recommend Jeff and the entire Grand Subaru dealership for anyone considering a new vehicle. I can't think of anything I would improve. More

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First no hassle buying experience! Using the Costco Auto Buying service for the first time made the car buying experience more enjoyable. Nealy, our internet sales person made the car b Using the Costco Auto Buying service for the first time made the car buying experience more enjoyable. Nealy, our internet sales person made the car buying process hassle free.with up front pricing information for our Forester with all the accessory options. This was our first car ever ordered with all the accessories desired. Once ordered, Nealy kept us informed along the way, as the car was built at the factory with a VIN number assigned and the expected delivery date. Our scheduled day to pick up our new car was a bit timely though Nealy and Al in finance made the process very straight forward. Nealy did a great job orienting us to our new Forester with all its accessories and technology. She took her time and answered all of our questions. We really appreciate how well Nealy works with all of the staff at Grand Subaru. Nealy truly made the car buying experience our best ever! More

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Excellent and Comfortable Experience Great service and follow up along all aspects of the process from shopping to purchasing. I would highly recommend Grand Subaru of Bensenville and loo Great service and follow up along all aspects of the process from shopping to purchasing. I would highly recommend Grand Subaru of Bensenville and looking forward to working with their service department as well. More

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My first car experience This was my very first car purchase experience so it was scary to be honest. But the minute I stepped in the dealership I felt welcomed. The staff mad This was my very first car purchase experience so it was scary to be honest. But the minute I stepped in the dealership I felt welcomed. The staff made sure I got a good deal, decent rate, and went home happy with my new WRX. I live about an hour away but going to Grand Subaru is worth the trip and I see myself buying more cars from them in the future. Special thanks to Wendy and Al for their guidance and support. More

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Fantastic Buying Experience! Matt Drwal at Grand Subaru was amazing! He was so responsive to my inquiries and gave me the pricing information without any runaround. I would defini Matt Drwal at Grand Subaru was amazing! He was so responsive to my inquiries and gave me the pricing information without any runaround. I would definitely buy from this dealer again. More

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Very friendly! She was very helpful and made my experience go very smoothly. Will defiantly recommend her to my friends and family in the future. Thank you for ever She was very helpful and made my experience go very smoothly. Will defiantly recommend her to my friends and family in the future. Thank you for everything. More

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Good service I've only visited the service center one time but my issues were handled in no time at al and in a very friendly manner. I've only visited the service center one time but my issues were handled in no time at al and in a very friendly manner. More

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My Subaru I had a really great experience at the dealership. Jeff was extremely courteous and so nice to work with. He felt like a regular concerned human and n I had a really great experience at the dealership. Jeff was extremely courteous and so nice to work with. He felt like a regular concerned human and not a pushy salesman which made me feel more comfortable with purchasing a car. More

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