Al Luna

you have to fight for right if it is comming out of their pocket. Crook their pocket. Crook More

by j0_f0_a11 Verified Customer Verified Customer

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Your extended warranty was absolutely terrible. I left messages (3 times) with the salesman who wrote the policy He never called me back. I have purchased four vehicles from there. Never again! I left messages (3 times) with the salesman who wrote the policy He never called me back. I have purchased four vehicles from there. Never again!! When we bought the last car, Al Luna did a great gob. He also tried to help with the warranty. With no success . More

by ALVSFS@COMCAST.NET Verified Customer Verified Customer

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Al Luna was very helpful with this purchase. I would definitely recommend him to anyone looking for a new car. I would definitely recommend him to anyone looking for a new car. More

by TINA18JAKE Verified Customer Verified Customer

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Everyone is always attentive and great! Friendly, professional, courteous and all who help do their best to make me comfortable in explaining what they're doing to my vehicle, how long it w Friendly, professional, courteous and all who help do their best to make me comfortable in explaining what they're doing to my vehicle, how long it will take, and what the cost's may be. I highly recommend their service and sales departments and staff! I will not consider anywhere else to have my vehicle attended to. Good Job! Lou Bachrodt and staff! More

by brianb Verified Customer Verified Customer

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Friendly, Courteous, Accommodating, Willing to get you into a car within your budget, Very Personable into a car within your budget, Very Personable More

by bestgrandmaof6val@gmail.com Verified Customer Verified Customer

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Like any dealership service dept they are a busy group. That said they do not make you feel like you are a burden and provide attention to your needs/issues. That said they do not make you feel like you are a burden and provide attention to your needs/issues. More

by mmontana7678 Verified Customer Verified Customer

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Al Luna is a very good sales person. He was very helping me find exactly what I was looking for. He was very helping me find exactly what I was looking for. More

by nokesremodeling Verified Customer Verified Customer

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We recently purchased a 2026 Buick Envista at Lou Bachrodt Auto Mall. This has been one, (of possibly two?), new car purchases that I can honestly say was a pleasurable experience from beginning to e Bachrodt Auto Mall. This has been one, (of possibly two?), new car purchases that I can honestly say was a pleasurable experience from beginning to end! From the people to the product all top notch. More

by 55maclark Verified Customer Verified Customer

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Chelsea was great with the communication and letting me know what was going on. My VW was in for service due to an error with the emergency call system. Unfortunately the part is on back order with no time know what was going on. My VW was in for service due to an error with the emergency call system. Unfortunately the part is on back order with no timetable for a fix. That is the only reason its not a 5 rating. The service was great. Was also in to speak to someone about a car for my mother. Explained when we would be in. The salesman took her name and number. I told him not to contact her until we had stopped in to which he agreed. He then ignored what I explained and called the next day. She will not be working with him. More

by josh.wallin1426 Verified Customer Verified Customer

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We are definitely satisfied with the customer service and great deals they have !thank you! great deals they have !thank you! More

by ladriana1985 Verified Customer Verified Customer

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