Al Pellizzeri | Page 86
Customer Relations Manager
Family Hyundai
8101 W 159th St
Tinley Park, IL 60477
Dealership Experience
19 yrs, 1 mo
Industry Experience
19 yrs, 1 mo
Languages Spoken
English
897 Reviews
Write a Review897 Reviews of Al Pellizzeri
December 08, 2016
2017 Tucson Exo Excellent experience!! Overall the staff was very knowledgable and professional, asking what we wanted and answering any questions we had. Introduce Excellent experience!! Overall the staff was very knowledgable and professional, asking what we wanted and answering any questions we had. Introduced us to the people in the show room as well as in the service department. Overall it was one of the best care buying experiences we have ever had! More
Other Employees Tagged: George "Skip" Hasenjaeger
December 07, 2016
Got a good deal I came in there with a price from another dealership I was looking to beat during my visit at Family Hyundai, and they beat it by over $350. The overv I came in there with a price from another dealership I was looking to beat during my visit at Family Hyundai, and they beat it by over $350. The overview of the car was helpful prior to leaving the lot. More
Other Employees Tagged: Mark Holder
December 07, 2016
Sante fe sport Great experience :) I've bought here before and will buy here again! A big fan of the hyundais through and through thanks for all of your help Great experience :) I've bought here before and will buy here again! A big fan of the hyundais through and through thanks for all of your help More
Other Employees Tagged: Larry Edwards
November 29, 2016
You can't go wrong at Family Hyundai Family Hyundai does go out of their way to make sure their customers are happy with their purchase and that any service performed is satisfactory. The Family Hyundai does go out of their way to make sure their customers are happy with their purchase and that any service performed is satisfactory. They always follow up and definitely want your return business. They have shown this in many ways. I will be one of the returning customers. To sum it up: Great place, great people, with great deals. More
Other Employees Tagged: Frank Baley, TJ Schimdt and Jason Lechowicz
November 17, 2016
Elantra 2017 Overall great experience. Was a busy day, so we were there for a while but everyone was keeping us updated. I asked for a specific car and they were m Overall great experience. Was a busy day, so we were there for a while but everyone was keeping us updated. I asked for a specific car and they were more than willing to go get it for me. More
Other Employees Tagged: Mark Holder
November 10, 2016
Proud new car owner The experience was long, but I the end I left happy and with a brand new car. I initally went for an SUV but left with a new car so I'll eventually ge The experience was long, but I the end I left happy and with a brand new car. I initally went for an SUV but left with a new car so I'll eventually get what I really want but as of Now I am happy with my brand new gas saver More
Other Employees Tagged: Jaclyn Bobbitt
November 08, 2016
Disgruntled Customer I walked in at 9am and drove out on my NEW White Santa Fe around 2:30pm. I remember all the details and conversations I had with Frank, Sam, and Tom. I walked in at 9am and drove out on my NEW White Santa Fe around 2:30pm. I remember all the details and conversations I had with Frank, Sam, and Tom. I could I not, it’s not every day I buy a new car! Plus it’s my job to remember the details. Tom told me a 2 day turn around for a remote start and a toll hitch installation, which is why we scheduled my drop off on Thursday after work with anticipation of picking it up on Saturday. This way I could attend family events on my NEW truck! On Saturday midday after I had NOT heard from the dealer I called and spoke with a Mike. Mike said the start engine was done and the truck was there however the 3rd party who installs the toll hitch does not work on Saturday. I thought to myself, umm then why didn’t they do the toll hitch on Friday and the remote start on Saturday. Mike said that the truck would be done on Monday. Again, on Monday after work when I had NOT heard from the dealership I called and again spoke to Mike. Mike said my truck was there however did not know what the status was so he transferred me to AL since Tom was busy. AL and I spoke and Tom followed up with an apology indicating that he was going to discuss the free incentive of weather mats for my truck for the BIG mix up. Tom mentioned he would get back to me on Tuesday with a response. He did NOT get back to me, which is when I called and left both you and Tom a voice message. So it is Wednesday afternoon, and I have yet to hear from either of them on the status of my truck and the free weather mats. Don’t get me wrong I want the installations to be correct but I also want and think I deserve a status call. I financed my NEW truck and yet it is spending almost a week at the dealership 4 days after I bought it. I am incurring interest on something I am not driving. I don’t think that is fair, add to that the lack of communication on the service part puts me at “Disgruntled Customer”. More
Other Employees Tagged: Frank Baley, Tom Salin, Sam-Manager
October 26, 2016
Santa Fe This is my second Santa Fe and it is a good value for the money compared to other makes of cars. This is my seventh car I bought from Kristi and she This is my second Santa Fe and it is a good value for the money compared to other makes of cars. This is my seventh car I bought from Kristi and she makes it a pleasure instead of a chore to by a new car. More
Other Employees Tagged: Kristi Feinberg
September 10, 2016
Kathie's review Love Family Hyundai. Bought a car in 2005 and bought the same car in 2017. Took my 2005 in for service and a few minor issues and always happy with Love Family Hyundai. Bought a car in 2005 and bought the same car in 2017. Took my 2005 in for service and a few minor issues and always happy with the results. That's why I came back for the new car. More
Other Employees Tagged: Kristi Feinberg , Mike from service (don't know last name); Christian
September 08, 2016
Family friendly Brian was very friendly, a great listener, and eager to help... Everything went smoothly, which was a breath of fresh air. I felt he took the time to Brian was very friendly, a great listener, and eager to help... Everything went smoothly, which was a breath of fresh air. I felt he took the time to engage, and offer multiple options that would suit my needs... In the end I love my new sonata? More
Other Employees Tagged: Brian in sales

