Al Pellizzeri | Page 87

George "Skip" keeps us coming back George "Skip" is why we keep coming back to Family Hyundai- Tinley Park. This is our 3rd purchase with Skip. He is always so pleasant and makes us fee George "Skip" is why we keep coming back to Family Hyundai- Tinley Park. This is our 3rd purchase with Skip. He is always so pleasant and makes us feel at home and part of the Family Hyundai family. We had purchased Fords or Chevy in the past until we decided a few years ago to stop at Family Hyundai and check it out. That was the best thing we ever did. Skip greeted us and was patient with us and didn't give us the normal run around and sales pitch that we were expecting and use to from other dealerships. He kept it real and worked with us. Our first Hyundai was a Sonata and we fell in love with it so much that we went back shortly after and purchased a 2nd one with Skip. We will only see Skip when we go. He keeps us coming back and we recommend our friends and family to go see him. He always greets us when we go in for maintenance and even calls on birthdays and holidays. He is valuable to this place and its a great pleasure to do business with him these past 5 years. AL is also great and keeps our cars to perfection with seal coats and protection and looks out for you . He also greets us every time we see him and lets not leave Collin out from the service dept. He needs to be promoted. Excellent customer service. Joe in finance is a breath of fresh air, so glad to see him there he also was a pleasure to work with. We plan on coming back soon to see Skip to purchase our 4th Hyundai. Thanks guys. I love my new upgrade :) More

by grclark515 Verified Customer Verified Customer

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Car buying experince I met a few more guys im just bad with names...but every one was nice and friendly. I knew the Truck i wanted and Larry made sure i got just that. Thi I met a few more guys im just bad with names...but every one was nice and friendly. I knew the Truck i wanted and Larry made sure i got just that. This is the second car i got from him and he's always a pleasure to work with.. Thanks again. More

by rosalynwheaton Verified Customer Verified Customer

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Very Satisfied My Salesperson Larry was very helpful and very professional I will refer all my family and friends to him and this dealership for many years to come. My Salesperson Larry was very helpful and very professional I will refer all my family and friends to him and this dealership for many years to come. More

by lerose1939 Verified Customer Verified Customer

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Family Hyundai is Family! Thanks to our salesperson, Kristi Feinberg, and general manager, Graham Watson, we feel like we are family when purchasing a new Hyundai. Kristi is a Thanks to our salesperson, Kristi Feinberg, and general manager, Graham Watson, we feel like we are family when purchasing a new Hyundai. Kristi is authentic, focuses on customer needs as she guides the buyer through the type of vehicle needed, the specific features and the financial considerations. We highly recommend her to any buyer! A nice touch is having Graham shake your hand when your decision is made. He seems like that special "nephew" who is sincerely grateful that you are in his life. On the evening that we picked up our new Santa Fe, our son and small grandchildren were with us and all employees made our entourage feel welcome - feel like family! More

by aluering Verified Customer Verified Customer

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Great Buying Experience Friendly and thoughtful salesmen made my process of purchasing a new car the easiest and smoothest that I have ever experienced. Everything was thorou Friendly and thoughtful salesmen made my process of purchasing a new car the easiest and smoothest that I have ever experienced. Everything was thoroughly explained from the new car's features to every question I had about the paperwork that I signed to finish the deal. The entire process was highly professional, friendly, and considerate to my needs as a customer. I was also encouraged by the short amount of time that it took from walking on the lot, taking a test drive, buying the car and then driving it home. Great job everyone! More

by unseenlincoln Verified Customer Verified Customer

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Service Excellence On June 25, 2016, we purchased our third Sonata from Family. Kristi Feinberg was our TOP NOTCH, OUTSTANDING salesperson. She knows the cars, and she d On June 25, 2016, we purchased our third Sonata from Family. Kristi Feinberg was our TOP NOTCH, OUTSTANDING salesperson. She knows the cars, and she didn't push....a great quality. Kristi understood what we needed, and in the end....she delivered. We also saw Al Pellizzeri , Customer Relations Manager. He was extremely helpful, and has a great personality. Both Kristi and Al are huge assets at Family. Paul in Finance was easy to work with, and knows his job. Graham Watson is the General Manager. He leads by example, and you can see how everyone works like a well oiled machine. Our two standouts....Krist and Al are definite assets to Family Hyundai! They made our decision to buy from Family once again, a very easy one. FAMILY HYUNDAI, for us, lives up to their name. Every time we deal with Family....it gets better!!!!! Thanks Family! More

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excellent service Family Hyundai is the best car dealership ever. They know how to go above and beyond to meet the needs and expectations of their customers. Family Hyundai is the best car dealership ever. They know how to go above and beyond to meet the needs and expectations of their customers. More

by furrykidsmom21 Verified Customer Verified Customer

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Back again. Love my Santa fe. Service is excellent at family hyundai. Thank you Kristi and John in service. AL P. Is very informative on tire and wheel warrantie Love my Santa fe. Service is excellent at family hyundai. Thank you Kristi and John in service. AL P. Is very informative on tire and wheel warranties as well. More

by stiff1964 Verified Customer Verified Customer

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car we came in and were able to find a car that met my needs. It was a little frustrating that all of the cars were located in different spots on the lot we came in and were able to find a car that met my needs. It was a little frustrating that all of the cars were located in different spots on the lot and that we were told to just look around and try to find them. it wasn't easy and we couldn't find all of them. Besides that, it was a great experience. I would reduce the amount of time trying to sell the extras. Al Pellizzeri, who was trying to sell them to us, ended up bashing the quality of the car in the process claiming that the paint wears away and wont last. He showed us a picture of a car after only being owned for 3 months and the paint was in terrible condition. He said that stuff like that happens all the time. Honestly, he made me question if I made the right decision on the my purchase of a hyundai. Also, after I had purchased my car, I realized that they filed my car in the wrong county. Luckily, I noticed it before everything was filed, but it was a nuisance to have to go back to the dealer and frankly some of the employees (not George, he was great) were less than nice about me wanting a reprinted document. The guy handling the finances (Joe Pancini) was rather short with me and acted like I was a nuisance. I did not appreciate that. More

by alyse.belavic Verified Customer Verified Customer

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A pleasant experience This is the way purchasing a vehicle should be, no pressure, friendliness and professionalism . I would recommend this dealership and would consider This is the way purchasing a vehicle should be, no pressure, friendliness and professionalism . I would recommend this dealership and would consider returning if I was to purchase another vehicle . More

by rhussey53 Verified Customer Verified Customer

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