Al Ramos
Al Ramos at Hoffman Lexus

Al Ramos | Page 4

Finance Manager

Hoffman Lexus

750 Connecticut Blvd
East Hartford, CT 06108

4.8
325 Reviews
4.8

325 Reviews

Write a Review

325 Reviews of Al Ramos

July 25, 2017

Dealership Rating
Employee Rating

After giving them a one star review, they refunded my deposi When I'm ready to purchase another vehicle, I won't be going there. Only after giving them a one star review did they offer to refund my deposit. More

by kddes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Peregrin Phillipp, Kevin Warriner

Jul 31, 2017

Hoffman Lexus responded

Hello kddes, Thank you for bringing this to our attention. We are sorry to read that your recent experience was not satisfactory and appreciate your feedback as this will help us to improve in the future. I have spoken to our General Sales Manager, Sebastian Chodulski, and he informed me that a refund of your deposit has been issued and that you should be receiving it within the next few business days. Let us know if there is anything further that we can do for you in the meantime. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 17, 2017

Dealership Rating
Employee Rating

comments This is the 6th vehicle that i have purchased from this dealership and I received the same excellent service by every person that assisted me More

by gerrymendoza1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Walter Pethick , Karan Singh, Kevin Warriner

July 17, 2017

Dealership Rating
Employee Rating

Helpful and Friendly Al went out of his way to assist my husband and I in getting the right loan for our truck. Great job in making the process as stress free as possible! More

by Pantaleao199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Walter Pethick , Niel Velazquez

July 03, 2017

Dealership Rating
Employee Rating

Best experience of my life purchasing a new car If you are thinking of buying..or even just test driving a car here...there is nobody better than Matt Louis. He made the "most painful experience o More

by gustavsenlm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Chodulski , Matt Louis

July 01, 2017

Dealership Rating
Employee Rating

Good price and friendly staff My husband and I found the prices for the vechicle fair and competitive.Problem was time (4 hours at the dealership.) Al and Orion wonderful. More

by Freddi
Recommend Dealer
Yes

Other Employees Tagged: Walter Pethick , Oren Corridon

June 27, 2017

Dealership Rating
Employee Rating

A+++ Experience Hoffman Lexus by far had the best customer service over any dealership I've been to. I've been an Acura owner for 10 years prior to purchasing my new More

by cwaxenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karan Singh, John Webster

June 27, 2017

Dealership Rating

Great Experience For me, purchasing a vehicle needs to be an uneventful experience. I'm not interested in waiting and not interested in negotiating. My expectations More

by W.Bolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Foy Woody Hammonds

June 26, 2017

Dealership Rating
Employee Rating

Another Satisfied Customer My salesman Woody and my Finace Guru, Al, were indeed a pleasure to work with. Both were very attentive to my needs, informative, knowlegable and opto More

by mish1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Walter Pethick , Foy Woody Hammonds

June 24, 2017

Dealership Rating
Employee Rating

I love the concept of contemporary and cozy waiting area When you come to Hoffman you know that there is no dealership around that will take you more seriously and curiosity about the service. Highly recomme More

by LGAWECKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Walter Pethick , Bob DiNapoli, Peter Quagliaroli, Ethan Williamson

June 21, 2017

Dealership Rating
Employee Rating

Leasing a 2017 GS350 I leased our seventh Lexus from Hoffman. I think that speaks for itself. Tom Ryan and Al Ramos made the process easy and quick. Hoffman Lexus servic More

by JohnJMcGuire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Chodulski , Tom Ryan, Karan Singh

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