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Al Ransome
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Al Ransome | Page 10
Service Manager aransome@criswellauto.com
Criswell Nissan
19574 Amaranth Drive
Germantown, MD 20874
101 Reviews
Service Manager 240-364-7237 aransome@criswellauto.com
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101 Reviews of Al Ransome
September 07, 2023
Ericka was very attentive and diligent, keeping me informed all the time, despite the fact that the service took all day informed all the time, despite the fact that the service took all day More
by erick
Verified CustomerOther Employees Tagged: Ericka Escobar
Helpful 
September 06, 2023
Mark and his team have always taken great care of my car- very appreciative! Thanks! very appreciative! Thanks! More
by NICOLE_BROOKE
Other Employees Tagged: Ericka Escobar , Mark Erbling
August 30, 2023
Good place, they get the work done On time. Very professional people. I they also have very goo coffee Very professional people. I they also have very goo coffee More
by FRANCISCOFRANCISCO121
Other Employees Tagged: Ericka Escobar , Mark Erbling
August 29, 2023
They have a nice waiting room. Checked car thoroughly. Reviewed what was done. Car runs nicely. Checked car thoroughly. Reviewed what was done. Car runs nicely. More
by denizentc
Other Employees Tagged: Ericka Escobar , Mark Erbling, David
August 20, 2023
The service was great. They kept me updated with every detail of the car and every process that they were doing Criswell Nissan has a great team. Keep up the good work. They kept me updated with every detail of the car and every process that they were doing Criswell Nissan has a great team. Keep up the good work. More
by RFERREIRA1979
Other Employees Tagged: Ericka Escobar , Mark Erbling
January 21, 2023
Took vehicle in for some repairs and also told Criswell nissan to do oil change . After picking up my vehicle the oil change never got done. So when I called back the day and stated that the oil never got nissan to do oil change . After picking up my vehicle the oil change never got done. So when I called back the day and stated that the oil never got changed I was told yes it was so go up to the dealer and show them the never got changed but I was charged for it the service writer and Service manager both told I wasn't charged for it until I had to them the bill them I told it my fault it never got changed because I told them to change it late that's awful funny they didn't forget to put it on the bill. I demanded a refund for having to take time off of work to come back for their mistakes. Al Ransome is the worst Service Manager. I don't recommend Criswell Nissan of anything I'll never go there again More
by Mad customer
January 18, 2023
The worst biggest scam artist AL Ramsome the service manager. Make sure you read your bill before paying there are hidden fees they'll try to side on your bill. I don't recommend or will ever come back manager. Make sure you read your bill before paying there are hidden fees they'll try to side on your bill. I don't recommend or will ever come back to this dealership. Fees on the bill that had nothing to do with my repair of my vehicle when I questioned AL Ransome all he could do was give some xx and lies. More
by Mad customer
May 07, 2022
Service department Today 5/6/22 I had a service appt to replace my headlights on my Nissan Altima that were recalled. First Nissan has to approve that your headlights need to be replaced, then after they a replace my headlights on my Nissan Altima that were recalled. First Nissan has to approve that your headlights need to be replaced, then after they approve it they call you to make an appt when the part comes in. Well nissan called me and I made an appt for today and when I got there at nissan criswell after dropping off my car and waiting in the lobby for 40 minutes the service agent asks me that my part did not come in and how was I contacted. Obviously someone stole my part for another customer due to the back log. This is totally unacceptable. More
by richgott3
March 28, 2022
I was given a loaner car because my car was being service by criswell honda. They gave a car that so dirty and stinky. I asked manager to have car cleaned. Car was given again dirty. They couldn’t even wipe by criswell honda. They gave a car that so dirty and stinky. I asked manager to have car cleaned. Car was given again dirty. They couldn’t even wipe dashboard. This Nissan dealer has the worst customer service. More
by Estela.he
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