Alan Brown

I brought my van in to get tire rotated, oil change and state inspection They rotated the tires, but then told me that I couldn’t get my vehicle inspected because my tires did not pass so I had them put o state inspection They rotated the tires, but then told me that I couldn’t get my vehicle inspected because my tires did not pass so I had them put on new tires. They tried to charge me for the tire rotation. Knowing that I need a new tires after they rotated my tires, the stem valve magically corroded away and I had to replace that another $300 so we did all that and I went back to pick up my vehicle and asked them if my vehicle was inspected. They forgot to do the inspection. The whole reason why I did the tires, so I had to come back again after being there three times. Everything was done and I Go to start my van and my van did not start. It was worst experience I’ve ever had in the years I’ve been there. More

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I was in yesterday for a routine check. I dealt with Alan Brown. He is a very pleasant gentleman, and my car was taken care of within an hour and when it was done he gave me all the infor I dealt with Alan Brown. He is a very pleasant gentleman, and my car was taken care of within an hour and when it was done he gave me all the information about what had been done More

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Very good prompt service. Easy to schedule. Organized and effective at communicating the status. Alan is very pleasant to deal with.. Easy to schedule. Organized and effective at communicating the status. Alan is very pleasant to deal with.. More

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I have always loved buying cars from Handy Toyota. Their service department is great and the sales people are very friendly. Todays visit was for an recall. Alan was on top of all my questions and nev Their service department is great and the sales people are very friendly. Todays visit was for an recall. Alan was on top of all my questions and never forgot about the details that I had asked for. I asked for touchup paint for both of my Toyota cars and it was not in stock, so it has been ordered. There’s a reason we keep on going back to Handy Toyota to buy all our cars. More

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The staff are polite, but the work ethic is lacking. 'Half done' seems to be good enough for them. I was not satisfied at all with the "service" I received. Just one example of their lack of concern f 'Half done' seems to be good enough for them. I was not satisfied at all with the "service" I received. Just one example of their lack of concern for customer privacy, you cannot opt out of supplying the make and model of your car in this review, so I simply made one up. More

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Dennis Gebhardt made the purchase of our leased vehicle a smooth, short process. He went beyond expectations in contacting us before our appointment to be sure we had all the necessary information, greeted smooth, short process. He went beyond expectations in contacting us before our appointment to be sure we had all the necessary information, greeted us warmly and quickly dealt with the necessary paperwork. He also encouraged us to contact him in the future with any questions. Outstanding service. Our vehicle was serviced as we completed the purchase. Service time was as predicted, and Alan was especially helpful answering unrelated questions. Scheduling the service and adding additional requests went smoothly. We have dealt with Handy Toyota for years and have always been pleased with staff and service. More

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Recall was done in specified time. Alan was willing to answer all my unrelated questions. Alan was willing to answer all my unrelated questions. More

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Wait time for the service was reasonable and the waiting room was clean. The complementary coffee was much appreciated. Alan was very nice a provider outstanding customer service. room was clean. The complementary coffee was much appreciated. Alan was very nice a provider outstanding customer service. More

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Was pleasantly greeted and Alan was prompted and my car was done in a timely manner. Thanks Alan! was done in a timely manner. Thanks Alan! More

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Great Service Department. I am very happy with their service and also very happy with the Dealership. I love it that they text me when it is time for the vehicle mileage che I am very happy with their service and also very happy with the Dealership. I love it that they text me when it is time for the vehicle mileage checkup. More

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