Alan Brown
Alan Brown at Handy Toyota
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Alan Brown

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.8
268 Reviews

Getting up every morning and wanting to go to work is awesome when you work with a great group of fellow team members and for the best dealership! Helping my customers to have the best possible service experience is my goal. Camping is my passion so feel free to bring that up in our conversations! Hope to see you soon for all your service needs.

4.8

268 Reviews

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268 Reviews of Alan Brown

April 18, 2024

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Employee Rating

Alan did a great job with my service. Was in and out very quickly. Highly recommend. More

by pattdent
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 18, 2024

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The service visit was needlessly complicated due to communication issues within the dealership. In the end, all was made right. More

by RAV4 owner
Service Price Transparency
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Recommend Dealer
Yes

April 17, 2024

Dealership Rating
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Courteous and efficient! Courteous and efficient!Courteous and efficient!Courteous and efficient!Courteous and efficient!Courteous and efficient! More

by tjetton
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2024

Handy Toyota responded

Thank you so much!

April 16, 2024

Dealership Rating
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Come in for my 5,000 mile service and to add a roof rack. Everything was completed to my satisfaction. More

by ppj1417
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2024

Handy Toyota responded

Thank you for the review! We greatly appreciate you leaving us one!

April 16, 2024

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Everything was easy and just what I expected. There were no delays, and all were helpful. More

by brownoney
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 17, 2024

Handy Toyota responded

We appreciate you leaving us a review!

April 15, 2024

Dealership Rating
Employee Rating

It was a pleasure working with Alan in service. He advised me on what services they were going to provide and went over the invoice with me when finished. Very professional! More

by theblainester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Turner

Apr 16, 2024

Handy Toyota responded

Thank you so much for leaving us a review! We greatly appreciate it!

April 12, 2024

Dealership Rating
Employee Rating

Very disappointed. They forgot to return locking lug nut key and I now have to drive 45 minutes one way to get it. Also, they lost center cap to snow tire rim and won’t More

by sbrn135
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Ethan Raymond

April 12, 2024

Dealership Rating
Employee Rating

Alan staff are great. Very knowledgeable There was a problem with long service times that particular day, but I think just a few people (staff) were sick. Handy normall More

by Bri
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2024

Handy Toyota responded

We are happy to hear that! Thank you for coming in!

April 12, 2024

Dealership Rating
Employee Rating

Alan, our service advisor, did an outstanding job accepting our car in for service today. Went over all the details regarding our service and when completed, he walked us through the work order and More

by theblainester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Turner

Apr 15, 2024

Handy Toyota responded

Thank you so much for leaving us a review! We greatly appreciate you doing so!

April 09, 2024

Dealership Rating
Employee Rating

The work done on my car was timely, and Alan was able to give advice and answer my questions. More

by rebekahinvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Handy Toyota responded

We appreciate you leaving us a review! Thank you so much for doing so!

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