They are courteous and easy to work with.
They kept me informed about what my car needed how long it would take and when I was able to pick it up. I wouldn’t trust my car to anyone else.
They kept me informed about what my car needed how long it would take and when I was able to pick it up. I wouldn’t trust my car to anyone else.
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by Jimandconniebev
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Alan is awesome!
He was very friendly. He went over all the services and fees with us ahead of the actual service which we truly appreciated. Car was ready earlie
He was very friendly. He went over all the services and fees with us ahead of the actual service which we truly appreciated. Car was ready earlier than expected and nice and clean. Love the service here! Many thanks, Alan!!! We appreciate you!
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by MURPHYINMADISON
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
A class act dealership!
Shottenkirk personnel made my visit worthwhile; until my next visit, I look forward to their assistance with my ten-year-old Acura ILX. Thank you m
Shottenkirk personnel made my visit worthwhile; until my next visit, I look forward to their assistance with my ten-year-old Acura ILX. Thank you much!
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by JPRIMMJR
Verified Customer
Verified Customer
Oct 04, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Very pleasant experience.
Checked in and out in timely manner. Alan was helpful and professional.
Checked in and out in timely manner. Alan was helpful and professional.
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by MACURDY
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Acura Huntsville!
Alan always does a great job.
He was waiting when I drove in and did not waste any time making certain I got the best value for my money!
He was waiting when I drove in and did not waste any time making certain I got the best value for my money!
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by RPEPPERS965
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Alen is the best.
Give him a raise! I will buy another Acura because of ALen
Give him a raise! I will buy another Acura because of ALen
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by KALLITMITCHELL
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2024 -
Shottenkirk Acura Huntsville responded
MITCHELL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Excellent as always.
Alan was a pleasure to work with, working around my schedule, going above and beyond!!
Alan was a pleasure to work with, working around my schedule, going above and beyond!!
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by LANETTEBASS
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!
Service was prompt and completed on time.
I LOVE the fact you have loaners available while mine is in the shop.
I LOVE the fact you have loaners available while mine is in the shop.
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by WILMATAND
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Alan and Brian have been my service advisors and they are
both amazing! They have communicated thoroughly and supported me with good service through every issue that has come up with my 2019 TLX.
both amazing! They have communicated thoroughly and supported me with good service through every issue that has come up with my 2019 TLX.
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by BERTAANDRICH
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2024 -
Shottenkirk Acura Huntsville responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Alan was amazing, he got my vehicle serviced quickly,
with no appointment, and the best part was there no cost. He alos made sure to schedule my next service at a convienient time for me.
with no appointment, and the best part was there no cost. He alos made sure to schedule my next service at a convienient time for me.
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by WILLYTSIMPSON
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2024 -
Shottenkirk Acura Huntsville responded
WILLY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
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