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Alan Cornelison
Alan Cornelison at Shottenkirk Acura Huntsville

Alan Cornelison | Page 14

Service Advisor

Shottenkirk Acura Huntsville

2402 Leeman Ferry Rd
Huntsville, AL 35805

5.0
353 Reviews
5.0

353 Reviews

Write a Review

353 Reviews of Alan Cornelison

September 19, 2024

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Employee Rating

All service was handled perfectly. All service apponitments that I have had have been exceptional. Thank you. More

by SKOSLOW2828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Brian Shafer, Kennie Conley, Kohler Damson , Andrew Austin

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Sep 20, 2024

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

September 17, 2024

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Employee Rating

I appreciate Bryan and that even though I arrived shortly before his lunch break he made sure things were square and the other guy did great and I was out quickly!! I loved the detailed tests and emails More

by JOHNANDSANDYCOLVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Shafer

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Sep 18, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 15, 2024

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Employee Rating

Alan was friendly, knowledgeable, professional--just a wonderful fellow. He is an asset to the Service Department More

by SHERRYANNSTARLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2024

Shottenkirk Acura Huntsville responded

SHERRY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 14, 2024

Dealership Rating
Employee Rating

Very great service department. Always prompt and courteous. I was planning to wait on my vehicle; however, needed to run a few errands. Brian didn't hesitate to get me a courtesy v More

by ERICASTURNER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Brian Shafer

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Sep 16, 2024

Shottenkirk Acura Huntsville responded

ERICA, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 14, 2024

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Employee Rating

Both recent service appointments went great! ! Everything was explained clearly and done very very fast. More

by ELEVID
Recommend Dealer
Yes
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Sep 16, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 12, 2024

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Employee Rating

They are all so nice and always attentive to the needs of their customers. The service is superior!! More

by BOBBIEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2024

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

September 11, 2024

Dealership Rating
Employee Rating

They were able to work with my schedule which included a loner car which was a real lifesaver. More

by WDRICE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 11, 2024

Dealership Rating
Employee Rating

Car in for service for oil change. Oil pan bolt stripped previous oil change and services done. Made no mention of the oil pan bolt. Brought in my own oil and filter. Charged me almo More

by 127REDFERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Shafer

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Sep 12, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-670-8180 and ask for one of our managers.

September 11, 2024

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Employee Rating

They are polite and informative about my vehicle. Waiting area is clean and well stocked More

by SHERRYBERRY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Shafer

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Sep 11, 2024

Shottenkirk Acura Huntsville responded

SHERRY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

September 10, 2024

Dealership Rating
Employee Rating

Great and prompt service. Answers any questions . Polite staff, well trained and a pleasure doing business there More

by RCAMP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Brian Shafer, Kennie Conley, Kohler Damson , Andrew Austin, Ben Boles, Jason Petty

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Sep 11, 2024

Shottenkirk Acura Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

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