205 Reviews
Write a Review205 Reviews of Alan Poon
August 18, 2024
Albany Subaru is a very "customer friendly" oriented place and provide a very professional environment for the service to thecustomers. Waiting room and bathroom are super clean. I have been there a few place and provide a very professional environment for the service to thecustomers. Waiting room and bathroom are super clean. I have been there a few times. The quality of service has been constantly good. It's 5 Stars from me. More
August 16, 2024
I have had several occasions where I was forced to utilize your services and each time I was treated with the utmost courtesy. On the last visit, I was provided a loaner car which helped me tremendou utilize your services and each time I was treated with the utmost courtesy. On the last visit, I was provided a loaner car which helped me tremendously. The repairs performed by your staff are holding up well at this time. Thank you to your entire staff. More
August 09, 2024
Easy to deal with. Service appointment was easy to schedule and work was completed earlier than expected. Service appointment was easy to schedule and work was completed earlier than expected. More
Other Employees Tagged: Victoria Cisneros
August 08, 2024
Each time I come to this location I feel welcomed, and my concerns are addressed in a timely manner. concerns are addressed in a timely manner. More
Other Employees Tagged: Aaron Pearson, Nikkie Ali, Peggy Martinez, Victoria Cisneros, Jay Parafina, James Madison, Devin Murray
August 08, 2024
Jay at Albany Subaru was great. They kept me informed. Technician did a great job. They kept me informed. Technician did a great job. More
Other Employees Tagged: Jay Parafina, Lenny Proia, Ken Chan
August 05, 2024
Customer service excellent - prompt friendly greeting, clearly explained in detail the service being received, vehicle completed within the “promised” completion time. Most of all responded to all my que clearly explained in detail the service being received, vehicle completed within the “promised” completion time. Most of all responded to all my questions outside of the performed service More
August 03, 2024
They have always been fair. Work is as promised. Aaron P. , Alan P. especially capable and reliable. Work is as promised. Aaron P. , Alan P. especially capable and reliable. More
Other Employees Tagged: Aaron Pearson, Peggy Martinez

