Alan Poon
Alan Poon at Albany Subaru

Alan Poon | Page 8

Service Advisor

Albany Subaru

718 San Pablo Ave
Albany, CA 94706

Contact Me
4.9
205 Reviews
4.9

205 Reviews

Write a Review

205 Reviews of Alan Poon

September 21, 2024

Dealership Rating
Employee Rating

This shop had always provided me with great service. The technician and staff are friendly and efficient. More

by mcorpuz44
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

September 19, 2024

Dealership Rating
Employee Rating

Your service system was good with good customer care. Waiting lounge is clean and neat. More

by tlhagyal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 19, 2024

Dealership Rating
Employee Rating

Service Manger was very helpful, informative and friendly. The representative that helped me when I brought the car is was ok but not outstanding. More

by toothmancj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Pearson

September 16, 2024

Dealership Rating
Employee Rating

Service was good but Bit expensive service. Tire repair should be included in the service More

by Tsering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: alan poon

September 12, 2024

Dealership Rating
Employee Rating

Good communication great staff rapid service and going that little extra which was appreciated greatly More

by m.clarke202b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikkie Ali

September 10, 2024

Dealership Rating
Employee Rating

Thanks for doing a great job! I appreciate your pressionalism—and also wish it weren’t so expensive. More

by jane.magid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Pearson, Nikkie Ali

September 07, 2024

Dealership Rating
Employee Rating

Your website is rather hard to use in making appointments, but the service center itself is excellent. More

by lisaleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 07, 2024

Dealership Rating
Employee Rating

Outstanding service when I recently took my Crosstrek in for 60,000 mile maintenance. From reviewing the items to address, scheduling and impeccable communication through the process. My Crosstrek is runnin More

by DYLANRUSSELL613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Madison

September 05, 2024

Dealership Rating
Employee Rating

It was a pleasure to interact with the very helpful staff. Service is consistently good! More

by ATMCAMEL
Recommend Dealer
Yes

Other Employees Tagged: Philip De La Cruz

September 03, 2024

Dealership Rating
Employee Rating

The service was quick and the staff had good customer service. The constant requests for survey were, of course, for the good of the dealership; however, I somewhat get too much of it More

by santiagojr.bataller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
8
...

Dealership Inventory (212 Vehicles)

used 2023 Subaru Ascent car, priced at $31,593
2023 Subaru Ascent
used
Green Metallic exterior
CVT
All-wheel Drive
new 2026 Subaru Uncharted car, priced at $37,076
2026 Subaru Uncharted
new
Coastal Wolf Gr exterior
Automatic
Front-wheel Drive
used 2022 Subaru Outback car, priced at $26,592
2022 Subaru Outback
used
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru Outback car, priced at $38,084
2026 Subaru Outback
new
Crimson Red exterior
CVT
All-wheel Drive
used 2023 Subaru Outback car, priced at $28,183
2023 Subaru Outback
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
new 2026 Subaru Crosstrek Hybrid car, priced at $37,684
2026 Subaru Crosstrek Hybrid
new
White Pearl exterior
CVT
All-wheel Drive