218 Reviews
Write a Review218 Reviews of Alan Poon
September 07, 2024
Outstanding service when I recently took my Crosstrek in for 60,000 mile maintenance. From reviewing the items to address, scheduling and impeccable communication through the process. My Crosstrek is runnin for 60,000 mile maintenance. From reviewing the items to address, scheduling and impeccable communication through the process. My Crosstrek is running beautifully and my appreciation for Alan, James and entire team. More
Other Employees Tagged: James Madison
September 05, 2024
It was a pleasure to interact with the very helpful staff. Service is consistently good! staff. Service is consistently good! More
Other Employees Tagged: Philip De La Cruz
September 03, 2024
The service was quick and the staff had good customer service. The constant requests for survey were, of course, for the good of the dealership; however, I somewhat get too much of it service. The constant requests for survey were, of course, for the good of the dealership; however, I somewhat get too much of it More
August 18, 2024
Albany Subaru is a very "customer friendly" oriented place and provide a very professional environment for the service to thecustomers. Waiting room and bathroom are super clean. I have been there a few place and provide a very professional environment for the service to thecustomers. Waiting room and bathroom are super clean. I have been there a few times. The quality of service has been constantly good. It's 5 Stars from me. More
August 16, 2024
I have had several occasions where I was forced to utilize your services and each time I was treated with the utmost courtesy. On the last visit, I was provided a loaner car which helped me tremendou utilize your services and each time I was treated with the utmost courtesy. On the last visit, I was provided a loaner car which helped me tremendously. The repairs performed by your staff are holding up well at this time. Thank you to your entire staff. More
August 09, 2024
Easy to deal with. Service appointment was easy to schedule and work was completed earlier than expected. Service appointment was easy to schedule and work was completed earlier than expected. More
Other Employees Tagged: Victoria Cisneros
August 08, 2024
Each time I come to this location I feel welcomed, and my concerns are addressed in a timely manner. concerns are addressed in a timely manner. More
Other Employees Tagged: Aaron Pearson, Nikkie Ali, Peggy Martinez, Victoria Cisneros, Jay Parafina, James Madison, Devin Murray

