Alan Reynolds | Page 2
Floor Sales
Sam Pack's Five Star Ford Carrollton
1635 S Interstate 35E
Carrollton, TX 75006
Dealership Experience
9 yrs
Industry Experience
9 yrs
18 Reviews
Write a Review18 Reviews of Alan Reynolds
December 26, 2015
Great Experience! We have purchased 2 cars here. Both times were great. My wife and I walked away with a great deal on a nicer car than we thought we would be able to a We have purchased 2 cars here. Both times were great. My wife and I walked away with a great deal on a nicer car than we thought we would be able to afford. All salespeople involved were patient and willing to work with us to get the best deal. We will be back when we are ready to buy another car. More
Other Employees Tagged: Brandon Matthews
November 02, 2015
Excellent first time buyer experience Great experience as a first time buyer of new car. Our sales consultant, Alan Reynolds, was very helpful, patient and found us the perfect car. Great experience as a first time buyer of new car. Our sales consultant, Alan Reynolds, was very helpful, patient and found us the perfect car. More
Other Employees Tagged: Trey Russell, Justin McCarroll
October 01, 2015
Need a Sales Guy Who Listens? Alan Reynolds was a great help in my car buying process. Alan listened to what I was looking for and respected my budget. Even when I did a 180 on the Alan Reynolds was a great help in my car buying process. Alan listened to what I was looking for and respected my budget. Even when I did a 180 on the car I wanted he listened to all my new requests. Kevin Moore and Alan were able to help me out in the final steps of the buying process and I drove away in my dream car! More
Other Employees Tagged: Kevin Moore
September 14, 2015
Car buying made simple They found the vehicle I wanted and we negotiated a price with no hassle. Alan Reynolds was very easy to work with as well as the other staff members They found the vehicle I wanted and we negotiated a price with no hassle. Alan Reynolds was very easy to work with as well as the other staff members I worked with. More
Other Employees Tagged: Alexandra Benvenuto , David Barragan
September 05, 2015
Purchase of 2015 F150 Lariat Had a very business schedule and wanted to capture the 0% financing before it expired. Alan Reynolds, my sales associate, very graciously interacted Had a very business schedule and wanted to capture the 0% financing before it expired. Alan Reynolds, my sales associate, very graciously interacted with my questions and requests by text and email and was very prepared for the times I stopped in. He went above and beyond to accommodate my crazy requests. Then when the time came to pick up the new vehicle, he had everything staged perfectly. Took less than 30 minutes total and I was on time for my dinner party in my new truck. Perfect experience, could not have been better. If I had a job for him, I would try to hire him away. Thanks Alan! More
Other Employees Tagged: David Barragan
August 30, 2015
Buying was exciting My wife and I bought our first new car in over 25 years and really enjoyed the experience. The event was broken into three sessions. First and intro My wife and I bought our first new car in over 25 years and really enjoyed the experience. The event was broken into three sessions. First and introduction to a salesperson, Allan Johnson, then and we gave him a list of 3 different vehicles we were interested in. He let both of us drive each one, and each time we would find a park to sit in the shade while he explained the features of that particular vehicle. After finishing the test drives we headed for home and to the car we were going to trade. During the drive home we decided which one we wanted and let Allan know. He began the paper work. When we returned we gave him the keys to our car for appraisal and within 10 minutes the sales Manager Mike Munden sat with us to explain the deal they were prepared to make. When he shared the particulars with us I knew we had a great deal as I was informed before we began our visit with knowledge. We then met for less than 15 minutes with Brandon Mathews their finance guy and signed the papers. And both he and Mike said that we had a 4 step and that was to meet with Richard who would provide technical training on all of the high tech features in our car. And he knew his stuff. We left and went to dinner and when I checked my e mail I had two e mails thanking me for our business and a call from the sales manager asking that I call him anytime I have a problem Amazing and evidently with the 0% financing they were slammed yesterday and still found time for us.....we had a blast. Thanks to the entire team Oh yeah forgot about Alexandria who we spent 10 minutes with regarding additional options that we might want. Each person had a piece of the puzzle and each knew something specific that they needed to transfer to us. Much Gratitude I may not wait another 25 years to buy our next car. Philip V.G. More
Other Employees Tagged: Alexandra Benvenuto , Brandon Matthews, Mike Munden, Alexandria and Mike Munden
August 14, 2015
Quick, thorough, friendly, and superb pricing Melanie jumped on my internet inquiry, quickly found the car I was looking for and responded to me on telephone, text, and email. When I provided comp Melanie jumped on my internet inquiry, quickly found the car I was looking for and responded to me on telephone, text, and email. When I provided competitive pricing, she immediately sought approval from management to meet or beat the price, and had the car waiting for me when I committed to visiting the dealership.. Her attitude throughout the process was professional and customer oriented. Justin was thorough and friendly, but never pushy or overly salesy on the post purchase options. Quickest closing in my car buying history, Justin new how to get paperwork done and therefore make the closing process extremely pleasant. Best car buying experience of my life, and I have purchased 38 vehicles. Five Star, my new Ford dealership of choice! More
Other Employees Tagged: Justin McCarroll , Melanie Lucero
August 03, 2015
Easy Dealing with my Excellent Salesperson Alan was an excellent sales person. He was extremely helpful and not pushy at all. I told him what I wanted, what I expected from him and what I wou Alan was an excellent sales person. He was extremely helpful and not pushy at all. I told him what I wanted, what I expected from him and what I would not tolerate. He took all of that and was professional and friendly. I will be buying more cars from him. More