Trey Russell

Best car buying experience I’ve ever had! Great prices , great customer service , great people Great prices , great customer service , great people More

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Bryson Williams helped me find the perfect Ford Ranger! Cannot recommend him and this dealership enough. He went above and beyond to find the exact truck that I wanted. Very professional and I never fel Cannot recommend him and this dealership enough. He went above and beyond to find the exact truck that I wanted. Very professional and I never felt rushed or pressured. Thank you, Bryson. Will definitely be sending friends and family to him. Worked with Alex Ruvalcaba in Finance as well. He took the time to explain everything to me so that I knew what was going and what options I had. No pressure here either. The entire experience was fantastic! I also met with Trey Russell, the GM, and I felt like family. That is not the usual, but it is there. Many thanks to those that I worked with, for sure. More

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Class A dealership from start to finish. Claudia was very responsive and provided a pleasant buying experience. I have purchased trucks form this dealership in the past and will continue Claudia was very responsive and provided a pleasant buying experience. I have purchased trucks form this dealership in the past and will continue to do so. More

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Have worked several times with Danny Forsee and the Carrollton Sam Pack dealership. He makes the purchase of a new or used vehicle seamless. Carrollton Sam Pack dealership. He makes the purchase of a new or used vehicle seamless. More

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Could not be more pleased with the outstanding service provided by Ford representative Danny Forsee. The whole process was smooth from beginning to end starting with locating the car to my physical needs provided by Ford representative Danny Forsee. The whole process was smooth from beginning to end starting with locating the car to my physical needs and the reliability of the Bronc Sport. Follow help from Trey and Joseph on finalizing the paperwork and finishing details and overview of all the gadgets on my new car. All and all they made me feel like family. So helpful and I am so grateful for their services. More

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I’ve been doing business with Sam Pack for several years now, and there’s a reason I keep coming back. The team here is incredible to work with… professional, straightforward, and they genuinely take care o now, and there’s a reason I keep coming back. The team here is incredible to work with… professional, straightforward, and they genuinely take care of their customers. They just helped put me into my dream truck, and I can’t get the smile off my face. A huge thank you to Raj Patel and David Baldovin for going above and beyond and making the whole experience smooth and enjoyable. I’m about to turn 54 years old, and I feel like a kid again sitting in the driver’s seat of this Ranger Raptor. Absolutely love this truck. You’ve earned a customer for life. I can’t say thank you enough. More

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I honestly think Five Star Ford of Carrollton should consider renaming themselves Six Star Ford—that’s the level of service I experienced during my recent purchase. From start to finish, the experien consider renaming themselves Six Star Ford—that’s the level of service I experienced during my recent purchase. From start to finish, the experience was outstanding. My sales representative, David Baldovin, truly went above and beyond. He provided honest guidance throughout the negotiation process and never made me feel pressured. What stood out even more is that he had already earned my trust beforehand by treating my daughter so well when she bought her first car from him. While I understand this is a business and sales are their livelihood, it was clear that customer satisfaction—and more importantly, long-term loyalty—meant more to David than simply maximizing profit on a single deal. If you’re in the market for a vehicle, I highly recommend giving Five Star Ford of Carrollton a call. They may take a little more time to finalize everything, but that extra care and attention make all the difference. More

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Coach coordinated service call for our F450. Eric kept us informed. Thank you for prompt attention to the problems. Eric kept us informed. Thank you for prompt attention to the problems. More

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This is the fourth vehicle I have bought. As usual, the purchase experience was excellent. Trey, Jared, Alexandra and Mike in Finance were all professional, friendly and very knowledgable. As usual, the purchase experience was excellent. Trey, Jared, Alexandra and Mike in Finance were all professional, friendly and very knowledgable. They made me a great deal with no back and fourth hassle. My Expedition was completed and ready for delivery as promised. I recommend Five Star Ford to everyone I visit with. Everyone in the service department has always been very accommodating as well. My business also buys all of our fleet vehicles from Trey. They take care of us with helping keep our fleet rotated and has the trucks we need in short order. Dennis Moser. Arch Energy Group, USA. More

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I had a amazing day at Sam's pack Ford over at Carrollton Texas. I got exactly the vehicle I need and love. With some amazing new add ons thanks to the great Alex from parts. And my awesome sales Karla. Who Texas. I got exactly the vehicle I need and love. With some amazing new add ons thanks to the great Alex from parts. And my awesome sales Karla. Who showed me every possible vehicle to make sure I don't make a the wrong decision. The end of the day I got a fantastic new bronco sport badlands. Thanks again I recommend for those looking for a new Ford come here. They will treat you like family. More

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