Trey Russell
Trey Russell at Sam Pack's Five Star Ford Carrollton

Trey Russell

General Manager

Sam Pack's Five Star Ford Carrollton

1635 S Interstate 35E
Carrollton, TX 75006

5.0
110 Reviews
5.0

110 Reviews

Write a Review

Dealership Experience

35 yrs, 5 mos

110 Reviews of Trey Russell

October 08, 2026

Dealership Rating
Employee Rating

I've done business with this dealership for nearly 50 years and its always been a great experience. They have a lot of new blood but also they maintain great long time employee's. My salesperson is Danny More

by Fordcommitted
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Forsee, Clay Young

Oct 08, 2026

Sam Pack's Five Star Ford Carrollton responded

Fordcommitted, We’re thrilled to hear about your experiences with Danny and our team at Five Star Ford Carrollton. Most of all, we love hearing that your Ford Edge is being passed down to your grandson—and we hope to welcome him as a new Ford customer someday! Thank you again for trusting us for all these years. We look forward to hearing from you aain at 972-242-6415. Sincerely, Trey Russell, General Manager

October 06, 2026

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Arrived with my trade in around 1:00 pm and left with my new truck before 4:00 pm including going through finance. More

by xxwilcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raj Patel, Rocky Wall , Luis Gonzalez

Oct 07, 2026

Sam Pack's Five Star Ford Carrollton responded

xxwilcher. We know your time is valuable, so our team works hard to make the entire buying process—from trading in your vehicle to signing in finance—as fastand effi cient as possible. We are thrilled you were able to drive away in your new truck in under three hours. Enjoy your new ride, and thank you for choosing Five Star Ford Carrollton. Don't hesitat to reach us at 972-242-6415. Congratulations! Take care,, Trey Russell, General Manager

September 11, 2026

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Trey Russell runs a very good dealer shop operation. Top in sales is Frank. They make the car buying process smooth and painless. These are people I can trust and will likely continue to do business w More

by Danm533
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank Goswick

Sep 11, 2026

Sam Pack's Five Star Ford Carrollton responded

Dan, We are honored by your trust and your decision to keep doing business at Five Star Ford Carrollton. Thanks for being a valued part of our dealership family and please reach Frank or me at 972-242-6415 for technical or care advice. We are focused on helping you fully enjoy your new Ford. Congratulations! Best regards, Trey Russell, General Manager

August 19, 2026

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This is my second time purchasing at Sam Pack's Five Star Ford Carrollton and everyone there gave us excellent service. They were all very kind and helpful. You could tell their commitment to helping their c More

by Cris Rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 20, 2026

Sam Pack's Five Star Ford Carrollton responded

Cris, Thank you so much for returning to Sam Pack's Five Star Ford Carrollton for your second vehicle purchase! We are delighted that everyone took such great care of you and took the time to truly listen to ensure you walked away with the best possible vehicle and deal for your needs. We truly appreciate your continued trust, loyalty, and kind words. Reach us for new Ford advice at 972-242-6415. Best regards, Trey Russell, General Manager

August 17, 2026

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The salespeople here at Five Star are the nicest and most accommodating people i have ever encountered while shopping for cars. More

by Payton Pennington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Forsee, Michael Pisarik

Aug 17, 2026

Sam Pack's Five Star Ford Carrollton responded

Payton, Thank you so much for the glowing review! We're thrilled to hear that our team made such a positive impression and provided you with an accommodating car-shopping experience at Five Star Ford Carrollton. Delivering helpful service is always our top goal. We truly appreciate your business and are ready for your new Ford questions at 972-242-6415. Congratulations! Best regards, Trey Russell, General Manager

August 07, 2026

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Employee Rating

Best car buying experience I’ve ever had! Great prices , great customer service , great people More

by Shane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Forsee

Aug 08, 2026

Sam Pack's Five Star Ford Carrollton responded

Shane, Thank you so much for the fantastic feedback! We are thrilled to hear that the best car buying experience you've ever had has been at Five Star Ford Carrollton. Offering great prices alongside friendly, exceptional customer service is always our top goal. We truly appreciate your business and hope you love every mile in your vehicle! Please stay in touch at 972-242-6415. Best regards, Trey Russell, General Manager

July 12, 2026

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Employee Rating

Class A dealership from start to finish. Claudia was very responsive and provided a pleasant buying experience. I have purchased trucks form this dealership in the past and will continue More

by mcb76063
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis White, Claudia Torres

Jul 13, 2026

Sam Pack's Five Star Ford Carrollton responded

We appreciate the high praise, mcb76063! Thank you for trusting us with your business once again. We will be sure to pass your kind words along to Claudia—she will be delighted to know she made your buying experience so seamless. We look forward to seeing you back at the Five Star Ford Carrollton and in the meantime welcome your new Ford questions at 972-242-6415. Congratulations and thanks again, Trey Russell, General Manager

June 08, 2026

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Employee Rating

Have worked several times with Danny Forsee and the Carrollton Sam Pack dealership. He makes the purchase of a new or used vehicle seamless. More

by Tony Pletcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 09, 2026

Sam Pack's Five Star Ford Carrollton responded

Thank you, Tony, for shopping at Five Star Ford Carrollton! We are excited to hear Danny made your experience a good one. If there is anything else you need, reach out to 972-242-6415. Our team is here to help throughout your driving journey. Best regards, Trey Russell, General Manager

May 31, 2026

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Employee Rating

Could not be more pleased with the outstanding service provided by Ford representative Danny Forsee. The whole process was smooth from beginning to end starting with locating the car to my physical needs More

by yosemiteslader.sf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Forsee

Jun 01, 2026

Sam Pack's Five Star Ford Carrollton responded

Thank you so much, yosemiteslader.sf, for the outstanding review! We are absolutely thrilled to hear that our team took such wonderful care of you while shopping at Five Star Ford Carrollton..We love hearing that Danny was able to find the perfect Bronco Sports and that Joseph was able to make the paperwork seamless and ensure you left completely confident in your new ride! Thank you for your business and for your incredibly kind words. Congratulations! Best regards, Trey Russell, General Manager

April 05, 2026

Dealership Rating
Employee Rating

I’ve been doing business with Sam Pack for several years now, and there’s a reason I keep coming back. The team here is incredible to work with… professional, straightforward, and they genuinely take care o More

by bradleyhicks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2026

Sam Pack's Five Star Ford Carrollton responded

Bradley, We hope you know how grateful we are that you continue to choose Five Star Ford Carrollton! Raj, David, and our entire team thank you for your amazing loyalty. Between visits, we are always available at 972-242-6415 for vehicle advice. Congratulations on your new Ranger Raptor! Best regards, Trey Russell, General Manager

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